83% Of All Young Consumers Were Asked To Leave A Review Recently

Of those asked, 80% of customers did give a review. Overall, companies have actually asked 66% of all customers to post a review on their company.

Source: Brightlocal

71% Of Millennials Search Customer Reviews Of Professional Services

Majority of all individuals in need of a professional service rely on online reviews.

According to online reviews stats, 59% used online reviews to select a medical professional or a lawyer.

Younger people (age 18-35) are a lot more likely to employ an expert based on online reviews. Just 19% of millennials will consider hiring a legal representative without any.

Source: Thomson Reuters

89% Of Consumers Like To Read Reviews On Their Mobile Devices

Be it through an app or a mobile internet browser, people today choose to read reviews on their phones.

Source: Statista

Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of US Clients

24% of US consumers consider reviews as 'exceptionally influential'.

To show the value of online reviews and rankings, did you understand that 81 percent of consumers will pay more for an item with reviews and those same consumers are likewise happy to accept slower shipping times for such items.

Source: Turntonetworks

73% Of Consumers Believe Customer Reviews Are More Crucial Than Star And Number Ratings

Online review statistics make it clear individuals aren't pleased with scores alone.

Client reviews make the stats appear more authentic which is what the potential consumers are looking for. Almost a third of consumers say written reviews are the only function that makes them believe the sites' reviews are useful and appropriate.

Source: Fan and Fuel

Consumer Reviews On Products Are Relied On Practically 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. People trust other individuals opinions before they ever trust what the manufacturer says. The reason, makers' descriptions are generally ads.

Source: Martech Zone

If A Business Handles Issues Quickly And Efficiently, 95% Of Unsatisfied Customers Will Return To A Business

Consumers don't expect you to be perfect. They do anticipate you to fix things when they go wrong. If there's absolutely nothing else a company can do to fix a problem, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

91 Percent Of Millennials Trust Online Reviews As Much As Family And Friends

Online review statistics put consumers' reviews as the most reliable source of suggestions. Online reviews usually bring the same weight as recommendations from friends and family.

Source: Brightlocal

Reviews Posted On Twitter Can Help Grow Revenues By 6.46 Percent

Online review data show that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

70 Percent Of Consumers Choose To Find Out About A Business Through Posts And Reviews, Instead Of Advertisements

Ads are all well and good, however it's worth trying a different approach too. Reviews are without a doubt the very best way to discover the truth about a service or product.

Source: Statuslabs

If It Has Less Than A 4 Star Score, More Than Half Of Customers Will Not Utilize A Service

This stat is one of many that highlight the value of online ratings. Now that news of client complete satisfaction travels this quick, keeping your consumers delighted is more important than ever.

57 percent of customers have actually searched for companies with more than four stars in 2018, which is up from 48% in 2017.

Furthermore, 11% looked only for businesses with a perfect five star score.

Source: Brightlocal

88% Of Americans Reported That Product Reviews Were The Most Influential Factor When Buying Home Electronic Devices

Stats reveal that reviews were more effective than Television ads at 37%, social networks at 23% and display ads at 49%.

Source: Statista

30% Of Consumers Feel Positive About A Company Which Answers Online Reviews

Keeping in touch with your clients builds their trust. Even something as simple as reacting to their reviews and remarks can make them feel valued.

As you may anticipate, clients who feel this way are ready to spend more cash with a company.

Source: Statuslabs

If They Were Asked, 77% Of Clients Would Undoubtedly Post A Review

More than a 35% would leave a review to advise others about their customer encounter and 24% would rather direct their review to the company itself.

Over a 26% would want to post a review to assist other people with their choice making process.

Source: Podium

Just 44% Of Local Companies Have Actually Accepted Their Google My Business Listing

That's 56% of your competitors that aren't benefiting from their listing.

While business listings on the significant review platforms are complimentary, a surprisingly low number of businesses really make use of them.

Although we now know why consumer reviews are so powerful, the majority of businesses apparently do not.

Source: LsaInsider