86 Percent Of Customers Would Consider Composing A Review For A Business

Your customers are your most valuable resource, and it's not only because of the money they invest at your business. If you give them an excellent experience, they will want to share it.

Source: Brightlocal

53% Of Customers Anticipate Businesses To Reply Within A Week To Unfavorable Reviews

Online review statistics clarify that 63% of client reviews stay without a reply. That's regrettable, due to the fact that those companies are losing customers that way.

Source: Review Trackers

Over Half Of Individuals Aged 25-34 Submitted Reviews

According to Statista, the younger generations are seemingly the more vocal ones.

Source: Statista

Half Of All Millennial's "Always" Read Online Reviews For Businesses

Younger people understand the value of being informed. User-generated material has an unassailable influence on consumers.

If businesses stop to consider the power of client reviews over millennials, they will understand what they've been losing out on. Older people are different though, just 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

Positive Reviews Encourage 68% Of Customers To Choose A Local Business

Since the vast majority of customers check out reviews, you would want yours to be inviting to brand-new consumers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

63.6 Percent Of Consumers Check Out Google To Read Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) behind.

When it comes to trust, these online review stats reveal the general popularity of a site can only go so far.

Source: Review Trackers

30% Of Customers Feel Comfortable With A Business Which Answers Online Reviews

Keeping in touch with your clients builds their trust. Even something as basic as reacting to their reviews and comments can make them feel appreciated.

As you might expect, customers who feel this way are ready to spend more cash with a business.

Source: Statuslabs

88% Of Executives Consider Reputation Risk As A Leading Business Issue

Reputation management stats indicate a business's reputation doesn't impact just the customers. Potential employees also look at scores and read reviews.

Source: Deloitte

Visitors Checking Out Reviews On A Mobile Device Are 127% Most Likely To Buy Than Desktop Users

Mobile users choose to get things done much faster. Purchasing decisions are made quickly.

Online reviews are clearly convincing, yet online marketers have not necessarily come to value the power of them.

Source: Martech Zone

70 Percent Of Consumers Need To Check Out At Least Four Reviews Before They Can Rely On A Business

4 reviews may be too few. Many people check out a lot more reviews to get a better idea of how business is really doing. Don't depend on that statistic alone.

Source: Brightlocal

15% Of Buyers Do Not Trust Businesses Without Online Reviews

No trust means no interactions. 15% of possible consumers will not even think about doing business with a business they can't find viewpoints about.

Source: Statuslabs

70 Percent Of Customers Choose To Discover A Business By Means Of Posts And Reviews, Rather Than Advertisements

Ads are all well and good, however it deserves attempting a different approach as well. Reviews are by far the very best method to discover the truth about a product or service.

Source: Statuslabs

Clients Might Spend 31% More With A Business That Has Terrific Reviews

Take note of this statistic. The more detailed other users explain your services or product, the more money you can charge and consumer review statistics reveal to us precisely how much more.

Source: Martech Zone

A Solitary Business Review Can Lift Its Conversions By 10%

Online review stats show user-generated content can do miracles in terms of conversions.

A single review can have a massive impact on your business.

A hundred reviews can increase your conversion rates by as much as 37%. Two hundred can supply a mind-blowing 44% boost.

Source: RevLocal

95% Of Dissatisfied Consumers Will Go Back To A Company If A Business Makes An Effort To Fix Problems Quickly And Effectively

Consumers don't expect you to be perfect. They do anticipate you to remedy things when they go wrong. If there's absolutely nothing else a business can do to solve an issue, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

89% Of Consumers Read A Businesses Responses To Reviews

Not only do a lot of consumers check out the review replies, 30% of them value them highly. Practically 96% read the replies to their own reviews.

Source: Brightlocal

The Typical Review Word Count Has Become 65% Shorter Since 2010

These days reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is typical to that of a twitter tweet.

Source: Review Trackers