American Consumers Consider "Product Performance" To Be The Most Helpful Info In Product Reviews

They focus on various aspects of the shopping experience when people read reviews. But according to online review statistics, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of USA consumers.

Source: Statista

Reviews Published On Twitter Can Improve Sales By 6.46%

Online review data show that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

30% Of Clients Feel Favorable To A Company Which Reacts To Online Reviews

Staying connected with your customers establishes trust. Even something like responding to their remarks and reviews can make them feel appreciated.

As you might expect, customers who feel this way are ready to invest more cash with a company.

Source: Statuslabs

88% Of Executives Consider Reputation Risk As A Top Business Concern

Reputation management stats show a company's reputation doesn't impact just the consumers. Prospective team members likewise take a look at rankings and read reviews.

Source: Deloitte

89% Of Shoppers Choose To Read Reviews Using Their Smart Devices

Be it by means of an app or a mobile web browser, individuals prefer to read reviews on their phones.

Source: Statista

Favorable Reviews Encourage 68 Percent Of Consumers To Use A Local Business

Because the huge bulk of customers check out reviews, you would want yours to be inviting to new customers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

70% Of Customers Choose To Find Out About A Business By Means Of Reviews And Articles, Instead Of Advertisements

Advertisements are all well and good, but it's worth trying a different approach too. Reviews are without a doubt the best method to find the truth about a product or service.

Source: Statuslabs

A One Star Increase In Score Can Result In A 5% To 9% Boost In Business Revenue

Businesses that treat customers well generally flourish, review websites help ensure of that.

Source: Statuslabs

More Than 4 Negative Reviews About A Business Or Product Might Decrease Sales By 70%

One negative review is enough for 35% of a site's visitors to choose not to purchase. Three negative reviews can cost a business 59% less sales.

Obviously, they can be compensated by the large variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Just 44% Of Local Companies Have Actually Accepted Their Google My Business Listing

That's 56% of your competitors that aren't taking advantage of their listing.

While business listings on the significant review platforms are totally free, a surprisingly low number of companies actually use them.

Although we now understand why consumer reviews are so effective, many businesses obviously don't.

Source: LsaInsider

Software Reviews Impact Over 98% Of All Buyers

18 percent of software buyers consider reviews to be a necessary factor in the purchase procedure. Software application reviews have no impact whatsoever on just 2% of customers. Two thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra