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Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Buying Process
Let's say you wish to buy a new automobile and there are several models which fit your requirements. How do you choose the best one for you? Well, you read the reviews.
With the help of other people, you manage to decide on a model that works for you. That's how positive reviews transform customers into clients.
Source: Consumer Affairs
Reviews Published On Twitter Can Improve Sales By 6.46%
Online review statistics reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
USA Consumers Consider "Product Performance" To Be The Most Helpful Information In Product Reviews
When people check out reviews, they focus on different aspects of the shopping experience. However according to online review stats, 60% of them are most interested in the product's performance.
Customer satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of US clients.
Source: Statista
49% Of Customers Consider The Quantity Of Online Reviews As An Important Consideration Of Their Buying Decision
Consumers value not only the quality or nature of the reviews, but they consider their number and recency as well.
The share of consumers, who take note of the variety of reviews is presently at 46 percent.
Source: Brightlocal
A One Star Boost In Rating Can Cause A 5% To 9% Boost In Business Earnings
Businesses that treat clients fairly generally succeed, review sites help ensure of that.
Source: Statuslabs
60 Percent Of Customers Check Out Blog And Social Network Reviews On Their Mobile Phones Prior To Shopping
In-store purchasing is influenced substantially by blogs and reviews on social networks. With males being twice as likely to be influenced than women.
Reviews and rating data show individuals value the viewpoint of peers more than any other material.
Source: Collective Bias
91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of companies doubt the integrity of online reviews. However, they recognize the massive impact user scores have on their business. Undesirable customer or employee reviews can affect 90% of job seekers.
Source: Career Arc
Google Accounts For 57.5 Percent Of All Reviews Across The World
As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.
Here's the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
72 Percent Of Clients Won't Take Action Unless They Check Out Some Reviews
Regardless of how tempting your marketing is, you still require customer reviews. There's no skirting around it. Customers are still ready to hear you out, however they rely on other individuals more.
Source: My Testimonial Engine
83% Of Customers Do Not Trust Advertising
The standard channels to reach consumers aren't as influential as they utilized to be. Many users who no longer trust ads select to pay attention to clients' suggestions online.
Source: Statuslabs
67% Of Consumers Report Reviews Are A "Extremely Important" Factor When Choosing A Service Provider
When consumers need to pick a solution provider, reviews have an enormous impact on their decision.
Source: DemandGenReport