64 Percent Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30 percent of customers who read customer reviews, concur that it increases their buying confidence.

Organizations use the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

86 Percent Of Consumers Would Consider Composing A Review For A Business

Your clients are your most valuable resource, and it's not just because of the money they invest at your business. They will be willing to share it if you offer them a good experience.

Source: Brightlocal

30% Of Clients Feel Comfortable With A Business Which Responds To Online Reviews

Corresponding with your customers develops trust. Even something as basic as responding to their reviews and remarks can make them feel appreciated.

As you might anticipate, customers who feel this way are happy to invest more money with a business.

Source: Statuslabs

Reviews Posted On Twitter Can Help Increase Online Sales By 6.46 Percent

Online review stats show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

89% Of Customers Read A Businesses Responses To Reviews

Not only do many consumers read the review replies, 30% of them highly value them. Nearly 96% read the responses to their own reviews.

Source: Brightlocal

49 Percent Of Customers Consider The Quantity Of Online Reviews As An Important Factor In Their Purchasing Decision

Consumers value not just the quality or nature of the reviews, but they consider their quantity and recency too.

The share of clients, who take note of the number of reviews is presently at 46%.

Source: Brightlocal

67% Of Customers Admit Reviews Are A "Very Crucial" Factor When Picking A Solution Provider

When consumers have to select a solution provider, reviews have a huge impact on their decision.

Source: DemandGenReport

A Lone Business Review Can Lift Its Conversions By 10%

Online review stats show user-generated content can do miracles in regards to conversions.

A single review can have an enormous impact on your business.

A hundred reviews can boost your conversion rates by as much as 37%. 2 hundred can offer an astonishing 44 percent boost.

Source: RevLocal

Software Reviews Impact Over 98% Of All Purchasers

18 percent of software buyers consider reviews to be a necessary factor in the purchase process. Software application reviews have no effect whatsoever on just 2% of customers. Two thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

60 Percent Of Customers Seek Advice From Blog And Social Media Network Reviews On Their Mobile Devices Before Shopping

In-store shopping is influenced considerably by blogs and reviews on social networks. With males being twice as likely to be influenced than women.

Reviews and score statistics show people value the viewpoint of peers more than any other material.

Source: Collective Bias

72% Of Customers Won't Take Action Before They Read Some Reviews

Regardless of how enticing your marketing is, you still need customer reviews. There's no skirting around it. Clients are still ready to hear you out, but they rely on other people more.

Source: My Testimonial Engine

71% Of Millennials Browse Customer Reviews Of Professional Services

Over half of all people in need of an expert service rely on online reviews.

According to online reviews statistics, 59% utilized online reviews to select a legal representative or a medical professional.

Young people (age 18-35) are a lot more likely to work with a professional based on online reviews. Just 19% of millennials will think about working with a lawyer without any.

Source: Thomson Reuters

77% Of Buyers Do Not Rely On Reviews That Are Older Than 3 Months

Consumers don't care how great your product or service was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.

Consumers know businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.

It is for this reason that businesses need to be constantly requesting reviews.

Source: Statuslabs

The Majority Of Popular Items Have An Average Score Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star rankings.

According to customer rating stats, conversion rates begin to reduce as rankings rise above 4.7.

Source: Spiegel Research Center

A One Star Boost In Score Can Cause A 5% To 9% Increase In Business Earnings

Businesses that treat clients well normally succeed, review sites help make certain of that.

Source: Statuslabs

95% Of Travelers Read Online Reviews Prior To Scheduling Travel Services

Leisure and business tourists alike check out reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists. 59% of all tourists report that they check out reviews 'always' or 'extremely frequently'.

Source: Trust You