91% Of Millennials Rely On Online Reviews As Much As Family And Friends

Online review stats place consumers' reviews as the most trustworthy source of suggestions. Online reviews generally carry the same weight as suggestions from family and friends.

Source: Brightlocal

49 Percent Of Customers Consider The Quantity Of Online Reviews As A Necessary Consideration Of Their Buying Decision

Customers value not just the quality or nature of the reviews, but they consider their quantity and recency also.

The share of clients, who take notice of the variety of reviews is currently at 46 percent.

Source: Brightlocal

90 Percent Of Consumers Need Less Than 10 Reviews To Form An Opinion About A Business

You understand what people state about first impressions, right?

Users get their first impression of your businesses through reviews. Generally through less than 10 of them.

If you don't have reviews on your site, consider asking your visitors to compose one.

Source: Martech Zone

Just 44% Of Local Companies Have Claimed Their Google My Business Listing

That's 56 percent of your competitors that aren't taking advantage of their listing.

While business listings on the significant review platforms are free, a remarkably low number of businesses actually use them.

Although we now understand why customer reviews are so effective, many businesses obviously don't.

Source: LsaInsider

A One Star Increase In Ranking Can Result In A 5% To 9% Increase In Business Income

Businesses that treat consumers honorably usually succeed, review websites help make certain of that.

Source: Statuslabs

Facebook Reviews Impact More Than 50 Percent Of Customers' Purchasing Decisions

Facebook is presently the most popular social media which can likewise influence our purchasing decisions.

According to social media reviews data, Facebook affects more than half of users' purchase choices.

If it has favorable reviews, Facebook reviews statistics expose that four out of 5 users are most likely to rely on a local business.

Source: RevLocal

Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Purchasing Process

Let's say you wish to purchase a new vehicle and there are several models which fit your requirements. How do you select the best one for you? Well, you read online reviews.

With the help of other consumers, you quickly decide on one that works for you. That's how favorable reviews transform customers into customers.

Source: Consumer Affairs

60 Percent Of Consumers Check Out Blog And Social Media Reviews On Their Mobile Devices Before Shopping

In-store purchasing is influenced significantly by blogs and reviews on social media. With men being two times as likely to be affected than ladies.

Reviews and rating stats reveal people value the viewpoint of peers more than any other material.

Source: Collective Bias

Online Reviews Affect 67.7% Of Consumer Purchasing Decisions

More than 2 thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

Positive Reviews Encourage 68 Percent Of Consumers To Use Local Businesses

Since the large majority of customers check out reviews, you would want yours to be appealing to brand-new consumers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

88% Of Executives Regard Reputation Risk As A Leading Business Concern

Reputation management statistics show a company's reputation does not impact just the consumers. Prospective team members likewise look at rankings and read reviews.

Source: Deloitte

91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of companies question the integrity of online reviews. Nevertheless, they understand the enormous impact user ratings have on their business. Undesirable client or staff member reviews can influence 90% of job seekers.

Source: Career Arc

53 Percent Of Americans Consider Product Reviews And Scores As The Most Crucial Part Of The Online Shopping Experience In 2018.

Today's shoppers are wary and want the best bang for their dollar. It's no surprise that they consider reading reviews as a big part of the purchasing decision.

Source: Statista

Customers Might Spend 31% More With A Business That Has Fantastic Reviews

Pay attention to this statistic. The better other users describe your product or service, the more cash you can charge and customer review stats reveal to us exactly how much more.

Source: Martech Zone

95% Of Unsatisfied Consumers Will Return To A Business If A Company Manages To Fix Problems Quickly And Effectively

Customers don't expect you to be perfect. When things go wrong, they do expect you to take care of things. If there's absolutely nothing else a business can do to fix an issue, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

The Average Review Length Has Become 65% Shorter Since 2010

Recently reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is typical to that of a tweet.

Source: Review Trackers