88% Of Executives View Reputation Risk As A Leading Business Issue

Reputation management statistics indicate a company's reputation does not impact simply the customers. Prospective team members also take a look at rankings and take a look at reviews.

Source: Deloitte

70% Of Consumers Prefer To Learn About A Business By Means Of Reviews And Articles, Instead Of Advertisements

Ads are all well and good, but it deserves trying a different approach also. Reviews are by far the very best method to discover the truth about a product or service.

Source: Statuslabs

United States Buyers Consider "Product Performance" To Be The Most Valuable Info In Product Reviews

They focus on different elements of the shopping experience when individuals read reviews. However according to online review stats, 60% of them are most interested in the item's performance.

Customer satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of US consumers.

Source: Statista

71% Of Millennials Search Customer Reviews Of Professional Services

Over half of all individuals in need of a professional service turn to online reviews.

According to online reviews stats, 59% utilized online reviews to choose an attorney or a medical professional.

Younger people (age 18-35) are even more likely to employ a professional based upon online reviews. Just 19% of millennials will think about working with a lawyer without any.

Source: Thomson Reuters

83% Of All Younger Clients Were Invited To Submit A Review Recently

Of those asked, 80% of customers did leave a review. Overall, businesses have actually asked 66% of all clients to give a review on their company.

Source: Brightlocal

86 Percent Of Consumers Would Think About Writing A Review For A Business

Your customers are your most important resource, and it's not just because of the money they invest at your business. If you provide an excellent experience, they will be willing to share it.

Source: Brightlocal

If They Were Asked, 77% Of Customers Would Certainly Leave A Review

More than a 35% would submit a review to advise others about their customer encounter and 24% would undoubtedly direct their review to the business itself.

Over a 26% would be willing to give a review to help other individuals with their decision making process.

Source: Podium

Online Item Reviews About An Item Can Increase Its Conversion Rate By An Incredible 270 Percent

User review stats reveal the purchase likelihood for a product with five reviews is 270 percent higher than the very same item without reviews.

Source: Spiegel Research Center

53% Of Consumers Anticipate Companies To Answer Back Within A Week To Unfavorable Reviews

Online review statistics clarify that 63% of client reviews stay without a reply. That's too bad, since those companies are losing clients that way.

Source: Review Trackers

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Organization

The star score is the first thing consumers see. Still, users pay attention to other elements as well, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of USA consumers.

Source: Statista

89% Of Customers Like To Read Reviews On Their Smart Devices

Be it via an app or a mobile web browser, people choose to read reviews on their phones.

Source: Statista

Almost All Customers, Who Use Online Reviews, Read Them Early On In The Buying Process

Let's say you want to buy a new car and there are numerous models which fit your criteria. How do you pick the very best one for you? Well, you read online reviews.

With the help of other customers, you manage to select one that works for you. That's how positive reviews transform customers into clients.

Source: Consumer Affairs

77% Of Clients Don't Trust Reviews That Are Older Than Three Months

Customers don't care how good your service or product was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.

Consumers know businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.

It is for this reason that businesses need to be continuously requesting reviews.

Source: Statuslabs

More Than Half Of People Aged 25-34 Gave Reviews

According to Statista, the more youthful generations are plainly the more vocal ones.

Source: Statista

Clients Might Invest 31% More With A Business That Has Excellent Reviews

Pay attention to this fact. The better other users explain your product and services, the more money you can charge and consumer review statistics reveal to us precisely just how much more.

Source: Martech Zone

89% Of Consumers Review A Businesses Feedback To Reviews

Not only do a lot of customers check out the review replies, 30% of them highly value them. Nearly 96% read the feedback to their own reviews.

Source: Brightlocal

64% Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30% of consumers who read consumer reviews, agree that it increases their buying confidence.

Businesses utilize the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

49% Of Customers Consider The Quantity Of Online Reviews As A Vital Factor In Their Buying Decision

Customers value not just the quality or nature of the reviews, however they consider their quantity and recency too.

The share of clients, who pay attention to the number of reviews is currently at 46 percent.

Source: Brightlocal