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74 Percent Of Local Companies Have At A Minimum, 1 Google Review
A single review is far from enough to enhance your site's SERP ranking.
Taking a look at online scores stats, we found out that a company requires to have an average of 40 reviews before people "Award" it with a star.
Source: Brightlocal
91 Percent Of Millennials Depend On Online Reviews As Much As Loved Ones
Online review stats position customers' reviews as the most trustworthy source of recommendations. Online reviews normally carry the same weight as advice from friends and family.
Source: Brightlocal
61% Of Local Businesses Have A Typical Rating Of 4 To 5 Stars
Typically two-thirds of companies have great and outstanding scores. Only 5% of companies have a rating below 3 stars.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Business
The star rating is the first thing customers see. Still, users take note of other elements as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a third of United States customers.
Source: Statista
95% Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services
Leisure and business tourists alike check out reviews to form an opinion. Business travelers read approximately 5 reviews vs. 6-7 for leisure tourists. 59% of all tourists report that they read reviews 'constantly' or 'extremely frequently'.
Source: Trust You
Customer Reviews On Products Are Trusted Nearly 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other peoples opinions before they ever trust what the producer says. The reason, producers' descriptions are generally advertisements.
Source: Martech Zone
Many Local Businesses Have Approximately 39 Google Reviews
Individuals like to share their experience after they have gone to a supplier. Online review trends reveal individuals prefer to comment if they had a favorable experience, instead of a negative or average one.
Source: Brightlocal
Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of US Clients
24% of US shoppers consider reviews as 'extremely influential'.
To illustrate the significance of online reviews and ratings, did you understand that 81 percent of customers will pay more for a product with reviews and those very same consumers are also ready to accept slower shipping times for such items.
Source: Turntonetworks
Just 44 Percent Of Local Companies Have Claimed Their Google My Business Listing
That's 56% of your competition that aren't making the most of their listing.
While business listings on the significant review platforms are free, a surprisingly low number of businesses actually use them.
Although we now know why client reviews are so powerful, the majority of businesses obviously do not.
Source: LsaInsider
Clients Might Spend 31 Percent More With A Business That Has Fantastic Reviews
Pay attention to this fact. The more detailed other users describe your service or product, the more cash you can charge and consumer review statistics reveal to us exactly just how much more.
Source: Martech Zone
53 Percent Of Americans Consider Item Reviews And Rankings As The Most Vital Part Of Online Shopping.
Today's shoppers are smart and want the best bang for their buck. It's not surprising that that they consider checking out reviews as a big part of the purchasing decision.
Source: Statista
If A Business Makes An Effort To Resolve Issues Quickly And Efficiently, 95% Of Disappointed Customers Will Return To A Business
Customers don't expect you to be perfect. They do anticipate you to deal with things when they go wrong. If there's nothing else a company can do to resolve a concern, a simple coupon can say "We are sorry" in a more appealing way.
Source: SocialMediaToday
If They Were Asked, 77% Of Clients Would Likely Leave A Review
More than a 35% would post a review to educate others about their customer encounter and 24% would rather direct their review to the company itself.
Over a 26% would want to submit a review to help other individuals with their choice making process.
Source: Podium
83 Percent Of Consumers Don't Rely On Advertising
The standard channels to reach clients aren't as influential as they used to be. A lot of users who no longer trust ads select to take note of clients' suggestions online.
Source: Statuslabs
53% Of Consumers Expect Businesses To Respond Within A Week To Negative Reviews
Online review statistics prove that 63% of client reviews go on without a reply. That's too bad, since those companies are losing customers that way.
Source: Review Trackers
83% Of All Young Customers Were Asked To Leave A Review Recently
Of those invited, 80% of customers did submit a review. In general, companies have asked 66% of all clients to post a review on their company.
Source: Brightlocal
98 Percent Of Yelp's Visitors Bought From A Business They Found On The Site
Typically, 142 million customers go to Yelp on a monthly basis. This is as good a time as any if you have not claimed your complimentary Yelp business page.
Source: RevLocal
When Buying Home Electronic Devices, 88% Of Americans Claimed That Product Reviews Were The Most Influential Factor
Data reveal that reviews were more beneficial than Television advertisements at 37%, social media at 23% and display advertisements at 49%.
Source: Statista