90% Of Buyers Need Less Than 10 Reviews To Form A Viewpoint About A Business

You know what people state about first impressions, right?

Users get their impression of your businesses through reviews. Generally through less than 10 of them.

If you do not have reviews on your site, consider asking your visitors to compose one.

Source: Martech Zone

30% Of Customers Feel Positive About A Company Which Responds To Online Reviews

Corresponding with your customers develops trust. Even something like responding to their remarks and reviews can make them feel appreciated.

As you may anticipate, clients who feel this way are going to spend more cash with a company.

Source: Statuslabs

89% Of Clients Read A Companies Responses To Reviews

Not only do most consumers check out the review replies, 30% of them value them highly. Almost 96% read the responses to their own reviews.

Source: Brightlocal

72% Of Consumers Won't Take Action Before They Read Some Reviews

Irrespective of how tempting your marketing is, you still require customer reviews. There's no other way around it. Clients are still willing to hear you out, but they trust other people more.

Source: My Testimonial Engine

Consumer Reviews On Items Are Trusted Practically 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other peoples viewpoints before they ever trust what the maker states. The reason, manufacturers' descriptions are basically advertisements.

Source: Martech Zone

If A Company Deals With Problems Quickly And Effectively, 95% Of Unsatisfied Clients Will Return To A Company

Customers do not anticipate you to be perfect. They do anticipate you to resolve things when they go wrong. If there is absolutely nothing else a company can do to deal with a concern, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

74 Percent Of Local Businesses Have At A Minimum, 1 Google Review

One review is far from sufficient to enhance your site's SERP ranking.

Taking a look at online scores data, we learnt that a business needs to have a minimum of 40 reviews before visitors "Award" it with a star.

Source: Brightlocal

70 Percent Of Customers Choose To Learn About A Business Via Posts And Reviews, Rather Than Ads

Advertisements are all well and good, however it deserves trying a different approach also. Reviews are by far the best way to find the truth about a product or service.

Source: Statuslabs

77% Of Consumers Would Certainly Give A Review If They Were Asked

More than a 35% would post a review to educate others about their client encounter and 24% would likely direct their review to the business itself.

Over a 26% would be willing to leave a review to assist other people with their decision making process.

Source: Podium

53 Percent Of Americans Consider Product Reviews And Ratings As The Most Important Part Of Online Shopping.

Today's consumers are wary and want the very best bang for their buck. It's no wonder that they consider reading reviews as a big part of the purchasing decision.

Source: Statista

Users Checking Out Reviews On A Mobile Phone Are 127 Percent Most Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done faster. Purchasing decisions are made rapidly.

Online reviews are obviously convincing, yet marketers have not necessarily come to value the power of them.

Source: Martech Zone

53% Of Customers Expect Businesses To Respond Within A Week To Negative Reviews

Online review stats prove that 63% of consumer reviews remain without a reply. That's too bad, since those businesses are losing clients that way.

Source: Review Trackers

88% Of Executives Consider Reputation Risk As A Leading Business Problem

Reputation management stats indicate a company's reputation does not affect simply the customers. Potential team members also take a look at scores and read reviews.

Source: Deloitte