60 Percent Of Consumers Consult Blog And Social Media Reviews On Their Cell Phones Prior To Shopping

In-store purchasing is influenced significantly by blogs and reviews on social networks. With males being two times as likely to be affected than women.

Reviews and score statistics reveal people value the opinion of peers more than any other content.

Source: Collective Bias

83% Of All Young Customers Were Asked To Post A Review Recently

Of those asked, 80% of customers did post a review. In general, businesses have actually asked 66% of all clients to give a review on their business.

Source: Brightlocal

Online Reviews Impact 67.7% Of Customer Purchasing Decisions

More than two thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

15% Of Buyers Don't Trust Businesses With No Online Reviews

No trust suggests no interactions. 15% of potential clients will not even consider doing business with a business they can't find viewpoints about.

Source: Statuslabs

89% Of Clients Read A Companies Feedback To Reviews

Not only do a lot of customers read the review replies, 30% of them hold them in high regard. Almost 96% read the responses to their own reviews.

Source: Brightlocal

95% Of Disappointed Clients Will Return To A Company If A Company Takes Care Of Problems Rapidly And Effectively

Clients do not expect you to be perfect. When things go wrong, they do expect you to remedy things. If there's absolutely nothing else a business can do to fix a problem, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

Favorable Reviews Motivate 68 Percent Of Consumers To Use Local Businesses

Considering that the large bulk of consumers read reviews, you would want yours to be appealing to brand-new clients? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Just 6 Percent Of Consumers Don't Trust Consumer Reviews At All

According to customer review stats, a massive 19% of consumers always trust online reviews and never ever a purchase without checking out reviews initially.

Source: Statista

91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of businesses doubt the integrity of online reviews. Nonetheless, they recognize the massive effect user rankings have on their business. Undesirable customer or employee reviews can affect 90% of job seekers.

Source: Career Arc

When Purchasing Home Electronics, 88% Of Americans Stated That Product Reviews Were The Most Prominent Element

Statistics reveal that reviews were more beneficial than TV advertisements at 37%, social media at 23% and display ads at 49%.

Source: Statista

71% Of Millennials Browse Customer Reviews Of Expert Services

More than half of all people in need of an expert service turn to online reviews.

According to online reviews statistics, 59% utilized online reviews to pick a medical professional or a legal representative.

Younger people (age 18-35) are a lot more inclined to work with an expert based upon online reviews. Just 19% of millennials will think about hiring a lawyer without any.

Source: Thomson Reuters

Fifty Percent Of All Of The Millennial's "Constantly" Check Out Online Reviews For Companies

More youthful individuals know the value of being informed. User-generated content has an unassailable effect on customers.

If businesses think of the power of consumer reviews over millennials, they will recognize what they've been missing out on. Older individuals are various though, only 6% of people aged 55 or older read reviews.

Source: Brightlocal

98 Percent Of Yelp's Browsers Bought From A Business They Discovered On The Site

Usually, 142 million customers go to Yelp each month. If you haven't declared your totally free Yelp business page, this is as great a time as any.

Source: RevLocal

73 Percent Of Consumers Think Written Reviews Are More Vital Than Star And Number Scores

Online review stats make it clear people aren't satisfied with ratings alone.

Written reviews make the statistics appear more genuine which is what the prospective clients are searching for. Practically a 3rd of customers say written reviews are the only feature that makes them think the websites' reviews are helpful and pertinent.

Source: Fan and Fuel