61 Percent Of Regional Businesses Have An Average Score Of 4 To 5 Stars

Typically 2 out of 3 companies have great and exceptional ratings. Just 5% of companies have a score listed below 3 stars.

Source: Brightlocal

One-half Of All Millennial's "Always" Read Online Reviews For Businesses

More youthful individuals understand the value of being informed. User-generated material has an indisputable influence on customers.

They will realize what they've been missing out on if businesses stop to think about the power of consumer reviews over millennials. Older people are various though, only 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

89% Of Individuals Want To Read Reviews On Their Mobile Phones

Be it via an app or a mobile web browser, people today choose to read reviews on their cell phones.

Source: Statista

Software Reviews Influence Over 98% Of All Buyers

18 percent of software application purchasers consider reviews to be an essential factor in the purchase process. Software reviews have no impact whatsoever on just 2% of customers. Two-thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

A One Star Increase In Ranking Can Lead To A 5% To 9% Increase In Business Profits

Businesses that treat clients well usually flourish, review sites help make certain of that.

Source: Statuslabs

95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Services

Leisure and business tourists alike check out reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists. 59% of all tourists report that they read reviews 'always' or 'very often'.

Source: Trust You

The Majority Of Local Businesses Have An Average Of 39 Google Reviews

Individuals like to share their experience after they have visited a vendor. Online review trends reveal people prefer to comment if they had a favorable experience, instead of a unfavorable or average one.

Source: Brightlocal

Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you want to buy a new car and there are several models which fit your criteria. How do you choose the very best one for you? Well, you read online reviews.

With the help of other people, you manage to decide on a model that works for you. That's how favorable reviews transform customers into consumers.

Source: Consumer Affairs

Positive Reviews Encourage 68% Of Consumers To Use A Local Business

Since the large bulk of consumers check out reviews, you would want yours to be appealing to brand-new customers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

If It Has Unfavorable Reviews As Well, 52% Of Customers Trust An Item More

We already discussed the positive and negative reviews and their result on consumers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that maybe the reviews are fake. People anticipate to see some negative reviews.

Source: Capterra

Only 6 Percent Of Customers Don't Rely On Customer Reviews At All

According to client review stats, a whopping 19% of consumers constantly rely on online reviews and never ever a make a purchase without reading reviews.

Source: Statista

49 Percent Of Consumers Consider The Number Of Online Reviews As An Essential Consideration Of Their Buying Decision

Customers value not only the quality or nature of the reviews, however they consider their number and recency also.

The share of consumers, who focus on the number of reviews is presently at 46%.

Source: Brightlocal

83% Of Clients Do Not Trust Advertising

The traditional channels to reach clients aren't as influential as they used to be. Many users who no longer trust advertisements pick to take notice of customers' recommendations online.

Source: Statuslabs

Customers Might Spend 31% More With A Business That Has Excellent Reviews

Focus on this fact. The more detailed other users describe your product and services, the more money you can charge and consumer review statistics show us exactly just how much more.

Source: Martech Zone

Reviews Posted On Twitter Can Improve Sales By 6.46 Percent

Online review data show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo

64% Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30% of customers who check out customer reviews, concur that it increases their purchasing confidence.

Organizations use the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

63.6 Percent Of Customers Go To Google To Read Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the bottom of the list.

When it comes to trust, these online review statistics show the basic appeal of a website can just go so far.

Source: Review Trackers