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Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Purchasing Process
Let's say you wish to buy a new car and there are a number of models which fit your requirements. How do you pick the best one for you? Well, you read reviews.
With the help of other customers, you manage to choose a model that works for you. That's how positive reviews transform consumers into consumers.
Source: Consumer Affairs
67% Of Customers Suggest Reviews Are A "Extremely Crucial" Factor When Selecting A Solution Provider
Reviews have a huge effect on their decision when clients have to pick a service provider.
Source: DemandGenReport
Reviews Posted On Twitter Can Improve Revenues By 6.46 Percent
Online review stats reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions
Facebook is presently the most popular social media which can also influence our buying decisions.
According to social reviews stats, Facebook affects more than half of users' purchase choices.
Facebook reviews statistics expose that four out of five users are more likely to rely on a local business if it has favorable reviews.
Source: RevLocal
Consumer Reviews On Products Are Trusted Nearly 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples opinions before they ever trust what the manufacturer says. The reason, makers' descriptions are basically advertisements.
Source: Martech Zone
88% Of Executives Judge Reputation Risk As A Leading Business Problem
Reputation management statistics indicate a company's reputation does not impact just the consumers. Prospective team members also take a look at ratings and take a look at reviews.
Source: Deloitte
73% Of Customers Think Client Reviews Are More Important Than Star And Number Rankings
Online review stats make it clear people aren't pleased with scores alone.
Consumer reviews make the stats appear more genuine which is what the would-be clients are searching for. Practically a 3rd of consumers state composed reviews are the only feature that makes them think the websites' reviews are helpful and pertinent.
Source: Fan and Fuel
The Majority Of Customers Aged 25 To 34 Wrote Reviews
According to Statista, the younger generations are obviously the more vocal ones.
Source: Statista
71% Of Millennials Browse Consumer Reviews Of Expert Services
More than half of all people in need of a professional service rely on online reviews.
According to online reviews stats, 59% utilized online reviews to pick a legal representative or a doctor.
Younger people (age 18-35) are a lot more likely to employ a professional based on online reviews. Only 19% of millennials will consider employing an attorney without any.
Source: Thomson Reuters
Only 6 Percent Of Consumers Do Not Rely On Consumer Reviews At All
According to customer review stats, a massive 19% of consumers always rely on online reviews and never a purchase without reading reviews first.
Source: Statista
15 Percent Of People Don't Trust Businesses Without Having Online Reviews
No trust indicates no interactions. 15 percent of possible clients won't even think about doing business with a business they can't find viewpoints about.
Source: Statuslabs
Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of US Consumers
24% of US shoppers consider reviews as 'exceptionally influential'.
To highlight the importance of online reviews and rankings, did you understand that 81 percent of customers will pay more for an item with reviews and those exact same clients are likewise willing to accept slower shipping times for such items.
Source: Turntonetworks