Positive Reviews Encourage 68 Percent Of Consumers To Choose Local Businesses

Because the huge bulk of customers check out reviews, you would want yours to be inviting to new customers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

67% Of Customers Suggest Reviews Are A "Very Important" Factor When Picking A Service Provider

Reviews have an enormous effect on their decision when consumers have to choose a service provider.

Source: DemandGenReport

61 Percent Of Regional Businesses Have A Typical Rating Of 4 Or 5 Stars

Generally two-thirds of businesses have outstanding and great scores. Only 5% of companies have a rating listed below three stars.

Source: Brightlocal

95% Of Dissatisfied Consumers Will Go Back To A Company If A Company Manages To Fix Problems Quickly And Efficiently

Clients do not anticipate you to be perfect. They do expect you to resolve things when they go wrong. If there is absolutely nothing else a company can do to deal with a concern, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

More Than Half Of Shoppers Aged 25 To 34 Submitted Reviews

According to Statista, the more youthful generations are unsurprisingly the more opinionated ones.

Source: Statista

Clients Might Spend 31 Percent More With A Business That Has Fantastic Reviews

Take note of this fact. The more detailed other users describe your product or service, the more money you can charge and customer review stats reveal to us exactly how much more.

Source: Martech Zone

Majority Of Customers Will Not Utilize A Company If It Has Less Than A 4 Star Rating

This stat is one of numerous that highlight the value of online rankings. Now that news of customer satisfaction travels this fast, keeping your consumers pleased is more vital than ever.

57% of customers have actually looked for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

Moreover, 11% looked only for businesses with a best five star ranking.

Source: Brightlocal

Online Reviews Impact 67.7% Of Consumer Purchasing Decisions

More than 2 thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

83% Of Customers Do Not Rely On Advertising

The conventional channels to reach consumers aren't as prominent as they utilized to be. Most users who no longer trust advertisements pick to take notice of consumers' recommendations online.

Source: Statuslabs

91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee

The 86% of companies doubt the integrity of online reviews. However, they realize the huge effect user ratings have on their business. Unfavorable consumer or staff member reviews can influence 90% of job seekers.

Source: Career Arc

70 Percent Of Consumers Need To Read At Least Four Reviews Before They Can Rely On A Business

Four reviews may be too few. Most people read many more reviews to get a clear view of how business is really doing. Do not depend on that fact alone.

Source: Brightlocal

98% Of Yelp's Browsers Purchased From A Business They Found On The Site

Typically, 142 million consumers visit Yelp on a monthly basis. If you have not claimed your complimentary Yelp business page, this is as excellent a time as any.

Source: RevLocal

Facebook Reviews Impact More Than 50% Of Consumers' Purchasing Decisions

Facebook is presently the most popular social media which can likewise affect our buying decisions.

According to social reviews data, Facebook impacts over half of users' purchase decisions.

If it has favorable reviews, Facebook reviews statistics expose that 4 out of 5 users are most likely to rely on a local business.

Source: RevLocal