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91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of businesses doubt the integrity of online reviews. Nonetheless, they understand the enormous effect user rankings have on their business. Undesirable customer or staff member reviews can influence 90% of job seekers.
Source: Career Arc
74% Of Local Companies Have At Least One Google Review
A single review is far from sufficient to improve your website's SERP ranking.
Taking a look at online rankings statistics, we discovered that a business needs to have approximately 40 reviews before clients "Award" it with a star.
Source: Brightlocal
88% Of Executives Judge Reputation Risk As A Leading Business Problem
Reputation management statistics suggest a business's reputation doesn't impact just the consumers. Prospective employees also take a look at ratings and take a look at reviews.
Source: Deloitte
77% Of Users Don't Rely On Reviews That Are Older Than 3 Months
Consumers don't care how excellent your product or service was in the past. Part of why online reviews matter is since they are fresh and relevant.
Customers understand businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.
It is for this reason that businesses need to be constantly requesting reviews.
Source: Statuslabs
64 Percent Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017
30 percent of customers who read customer reviews, concur that it increases their buying confidence.
Organizations utilize the reviews to improve their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
60% Of Consumers Refer To Blog And Social Media Reviews On Their Mobile Phones Before Shopping
In-store purchasing is affected substantially by blogs and reviews on social media. With males being two times as likely to be influenced than ladies.
Reviews and score data reveal individuals value the opinion of peers more than any other material.
Source: Collective Bias
86% Of Customers Would Think About Writing A Review For A Business
Your clients are your most important resource, and it's not just because of the cash they invest at your business. If you give them a good experience, they will want to share it.
Source: Brightlocal
77% Of Clients Would Likely Give A Review If They Were Asked
More than a 35% would do it to inform others about their customer experience and 24% would rather direct their review to the business itself.
Over a 26% would want to give a review to help other people with their decision making process.
Source: Podium
Consumer Reviews On Items Are Trusted Nearly 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other individuals opinions before they ever trust what the producer says. The reason, producers' descriptions are basically ads.
Source: Martech Zone
54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Company
The star rating is the first thing consumers see. Still, users take note of other factors too, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a third of American consumers.
Source: Statista
Software Reviews Impact Over 98% Of All Buyers
18% of software purchasers consider reviews to be a necessary factor in the purchase procedure. Software application reviews have no impact whatsoever on only 2% of consumers. Two thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
89% Of Clients Like To Read Reviews On Their Mobile Devices
Be it by means of an app or a mobile internet browser, people young and old prefer to read reviews on their mobile phones.
Source: Statista
98 Percent Of Yelp's Visitors Purchased From A Business They Discovered On The Website
Generally, 142 million customers go to Yelp monthly. If you have not declared your free Yelp business page, this is as good a time as any.
Source: RevLocal
Facebook Reviews Affect More Than 50% Of Consumers' Purchasing Decisions
Facebook is currently the most popular social media which can likewise influence our purchasing preferences.
According to social media reviews statistics, Facebook affects the majority of users' purchase choices.
If it has favorable reviews, Facebook reviews stats reveal that 4 out of five users are likely to trust a local business.
Source: RevLocal