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30% Of Customers Feel Favorable To A Business Which Reacts To Online Reviews
Staying connected with your clients establishes trust. Even something as basic as responding to their comments and reviews can make them feel valued.
As you might anticipate, customers who feel this way are happy to spend more money with a business.
Source: Statuslabs
Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions
Facebook is presently the most popular social network which can also affect our buying decisions.
According to social media reviews stats, Facebook affects the majority of users' purchase decisions.
If it has positive reviews, Facebook reviews statistics expose that four out of five users are more likely to trust a local business.
Source: RevLocal
Over Half Of Customers Aged 25-34 Submitted Reviews
According to Statista, the more youthful generations are obviously the more opinionated ones.
Source: Statista
67% Of Customers Claim That Reviews Are A "Extremely Crucial" Factor When Picking A Solution Provider
When clients need to choose a service provider, reviews have a massive impact on their decision.
Source: DemandGenReport
89% Of Individuals Want To Read Reviews On Their Mobile Phones
Be it through an app or a mobile web browser, customers choose to read reviews on their smart phones.
Source: Statista
Reviews Are The 3rd Most Influential Ranking Aspect For Google's Local 3 Pack
Review signals (quantity, diversity, etc.) account for 15.44% of Google's algorithm for local ranking.
Just Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
Online Reviews Affect 67.7% Of Consumer Buying Decisions
More than 2 thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More
We already discussed the negative and positive reviews and their result on consumers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that perhaps the reviews are fake. Consumers expect to see some unfavorable reviews.
Source: Capterra
95% Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services
Leisure and business tourists alike read reviews to form a viewpoint. Business travelers check out approximately 5 reviews vs. 6-7 for leisure travelers. 59percent of all tourists report that they check out reviews 'constantly' or 'extremely often'.
Source: Trust You
Online Product Reviews About A Product Can Boost Its Conversion Rate By More Than 270 Percent
User review stats reveal the purchase probability for an item with 5 reviews is 270% higher than the very same product without reviews.
Source: Spiegel Research Center
70 Percent Of Customers Prefer To Find Out About A Business By Means Of Reviews And Posts, Rather Than Advertisements
Advertisements are all well and good, but it deserves attempting a different approach also. Reviews are by far the very best way to discover the truth about a service or product.
Source: Statuslabs