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89% Of Customers Want To Read Reviews On Their Smartphones
Be it via an app or a mobile internet browser, individuals prefer to read reviews on their mobile phones.
Source: Statista
91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of businesses doubt the integrity of online reviews. Nonetheless, they understand the massive impact user scores have on their business. Undesirable client or employee reviews can affect 90% of job seekers.
Source: Career Arc
90% Of Consumers Need Less Than 10 Reviews To Form An Opinion About A Business
You know what individuals say about first impressions, right?
Users get their impression of your businesses through reviews. Generally through less than 10 of them.
If you do not have reviews on your website, think about asking your visitors to compose one.
Source: Martech Zone
More Than 4 Negative Reviews About A Company Or Product May Decrease Sales By 70%
One negative review suffices for 35 percent of a site's visitors to choose not to purchase. 3 negative reviews can cost a business 59 percent less sales.
Naturally, they can be compensated by the sheer number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
More Than Half Of Consumers Aged 25 To 34 Published Reviews
According to Statista, the more youthful generations are plainly the more opinionated ones.
Source: Statista
A One Star Increase In Score Can Lead To A 5% To 9% Boost In Business Revenue
Businesses that treat consumers well generally succeed, review sites help make certain of that.
Source: Statuslabs
Almost All Consumers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process
Let's say you want to buy a brand-new vehicle and there are numerous models which fit your criteria. How do you choose the very best one for you? Well, you read the reviews.
With the help of other customers, you quickly select a model that works for you. That's how favorable reviews transform consumers into consumers.
Source: Consumer Affairs
Just 44 Percent Of Local Companies Have Claimed Their Google My Business Listing
That's 56 percent of your competitors that aren't making the most of their listing.
While business listings on the significant review platforms are complimentary, a surprisingly low number of companies in fact utilize them.
Although we now understand why customer reviews are so effective, a lot of businesses obviously don't.
Source: LsaInsider
Clients Could Invest 31% More With A Business That Has Great Reviews
Take note of this statistic. The better other users explain your services or product, the more money you can charge and customer review statistics show us precisely just how much more.
Source: Martech Zone
77% Of Buyers Don't Rely On Reviews That Are Older Than Three Months
Clients don't care how good your product or service was in the past. Because they are relevant and fresh, is part of why online reviews matter.
Consumers know businesses lose their touch all the time, which is why most of them find older reviews unimportant.
It is for this reason that companies should to be continuously requesting reviews.
Source: Statuslabs
Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of US Clients
24% of US consumers consider reviews as 'extremely influential'.
To illustrate the significance of online reviews and ratings, did you understand that 81% of consumers will pay more for a product with reviews and those same customers are also happy to accept slower shipping times for such items.
Source: Turntonetworks
Online Reviews Impact 67.7% Of Consumer Buying Decisions
More than two-thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz