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The Typical Review Word Count Has Gotten 65% Shorter Since 2010
Currently reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is comparable to that of tweet from twitter.
Source: Review Trackers
15 Percent Of Clients Don't Trust Businesses Without Online Reviews
No trust indicates no interactions. 15% of prospective clients won't even consider working with a company they can't find opinions about.
Source: Statuslabs
53% Of Customers Expect Companies To Respond Within A Week To Unfavorable Reviews
Online review statistics show that 63% of client reviews stay without a reply. That's regrettable, due to the fact that those companies are losing customers that way.
Source: Review Trackers
Online Reviews Affect 67.7% Of Consumer Buying Decisions
More than 2 thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
82% Of Consumers Go To Review Sites Because They Want To Acquire A Product Or A Service And Want To Get The Facts About Business Products And Services.
Users come because they have currently formed a purchase decision. The majority of them (89%) purchase within a week of their visit.
Source: RevLocal
54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Business
The star score is the first thing customers see. Still, users take notice of other aspects also, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a third of United States customers.
Source: Statista
77% Of Clients Would Undoubtedly Give A Review If They Were Asked
More than a 35% would leave a review to educate others about their consumer experience and 24% would definitely direct their review to the company itself.
Over a 26% would want to give a review to assist other individuals with their decision making process.
Source: Podium
83% Of All Young Clients Were Asked To Give A Review Recently
Of those invited, 80% of consumers did give a review. In general, businesses have asked 66% of all clients to post a review on their business.
Source: Brightlocal
Just 44% Of Local Companies Have Claimed Their Google My Business Listing
That's 56% of your competition that aren't making the most of their listing.
While business listings on the significant review platforms are totally free, a remarkably low number of businesses actually utilize them.
Although we now understand why client reviews are so effective, the majority of businesses apparently don't.
Source: LsaInsider
60% Of Customers Seek Advice From Blog And Social Network Reviews On Their Cell Phones Before Shopping
In-store purchasing is influenced significantly by blogs and reviews on social media. With men being twice as likely to be affected than ladies.
Reviews and ranking stats show people value the opinion of peers more than any other content.
Source: Collective Bias
Google Accounts For 57.5% Of All Reviews World-wide
As can be expected, Google remains in the lead, followed by Facebook, TripAdvisor and others.
Here's the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
Over Half Of Consumers Aged 25 To 34 Published Reviews
According to Statista, the more youthful generations are surprisingly the more vocal ones.
Source: Statista
49% Of Consumers Consider The Number Of Online Reviews As A Necessary Factor In Their Purchasing Decision
Consumers value not only the quality or nature of the reviews, but they consider their number and recency as well.
The share of customers, who focus on the number of reviews is presently at 46%.
Source: Brightlocal
95% Of Travelers Read Online Reviews Prior To Booking Travel Services
Leisure and business travelers alike read reviews to form an opinion. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers. 59percent of all tourists report that they check out reviews 'always' or 'really frequently'.
Source: Trust You
90 Percent Of Site Visitors Need Less Than 10 Reviews To Form An Opinion About A Business
You understand what individuals state about very first impressions?
Users get their first impression of your businesses through reviews. Normally through less than 10 of them.
If you do not have reviews on your website, think about asking your visitors to write one.
Source: Martech Zone
77% Of Individuals Don't Rely On Reviews That Are Older Than Three Months
Customers don't care how excellent your service or product was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.
Customers know businesses lose their touch all the time, which is why most of them find older reviews unimportant.
It is for this reason that companies ought to be continuously asking for reviews.
Source: Statuslabs
86% Of Customers Would Think About Composing A Review For A Business
Your consumers are your most valuable resource, and it's not only because of the money they invest at your business. If you give them an excellent experience, they will want to share it.
Source: Brightlocal