Negative Reviews Can Improve Conversion By Up To 85%

It sounds crazy, but negative reviews can be a positive force for users to spend more time on your site. According to online review stats, individuals spend more than 5 times as long on a website when they check out negative reviews.

When there are a mix of positives and negatives, more than two thirds of users trust reviews more. If there aren't any unfavorable ones, a frustrating 95 percent suspect censorship or faked reviews.

Source: Reevoo

Almost All Consumers, Who Use Online Reviews, Read Them Very Early In The Buying Process

Let's say you want to purchase a new car and there are numerous models which fit your criteria. How do you choose the very best one for you? Well, you read reviews.

With the help of other people, you manage to select a model that works for you. That's how positive reviews convert consumers into consumers.

Source: Consumer Affairs

72% Of Clients Will Not Take Action Unless They Read Some Reviews

No matter how captivating your marketing is, you still require customer reviews. There is no other way around it. Customers are still willing to hear you out, but they trust other individuals more.

Source: My Testimonial Engine

Software Application Reviews Influence Over 98 Percent Of All Buyers

18 percent of software application buyers consider reviews to be an essential factor in the purchase process. Software reviews have no effect whatsoever on just 2% of customers. Two thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

If They Were Asked, 77% Of Customers Would Definitely Submit A Review

More than a 35% would post a review to notify others about their client encounter and 24% would certainly direct their review to the company itself.

Over a 26% would be willing to post a review to help other individuals with their choice making process.

Source: Podium

90 Percent Of Consumers Require Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what people say about first impressions, right?

Users get their impression of your businesses through reviews. Generally through less than 10 of them.

If you don't have reviews on your site, think about asking your visitors to compose one.

Source: Martech Zone

95% Of Unsatisfied Customers Will Return To A Business If A Business Takes Care Of Problems Quickly And Effectively

Customers do not anticipate you to be perfect. When things go wrong, they do anticipate you to take care of things. If there's nothing else a business can do to resolve a problem, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

60 Percent Of Consumers Refer To Blog And Social Media Network Reviews On Their Mobile Phones Prior To Shopping

In-store shopping is affected considerably by blogs and reviews on social media. With men being twice as likely to be affected than women.

Reviews and score stats reveal individuals value the viewpoint of peers more than any other material.

Source: Collective Bias

91 Percent Of Millennials Trust Online Reviews As Much As Loved Ones

Online review statistics put consumers' reviews as the most trustworthy source of suggestions. Online reviews normally carry the very same weight as recommendations from family and friends.

Source: Brightlocal

83% Of All Younger Buyers Were Asked To Submit A Review Recently

Of those invited, 80% of consumers did submit a review. Overall, companies have asked 66% of all clients to submit a review on their business.

Source: Brightlocal

Only 44% Of Local Companies Have Actually Claimed Their Google My Business Listing

That's 56% of your competition that aren't making the most of their listing.

While business listings on the significant review platforms are free, a surprisingly low number of companies in fact utilize them.

Although we now understand why client reviews are so powerful, the majority of businesses obviously do not.

Source: LsaInsider

30% Of Customers Feel Positive About A Business Which Reacts To Online Reviews

Keeping in touch with your consumers develops trust. Even something like responding to their comments and reviews can make them feel valued.

As you might anticipate, customers who feel this way are more willing to invest more money with a company.

Source: Statuslabs

54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Business

The star ranking is the first thing customers see. Still, users take notice of other aspects too, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a third of American customers.

Source: Statista

Facebook Reviews Affect More Than 50 Percent Of Consumers' Purchasing Decisions

Facebook is currently the most popular social network which can also affect our purchasing decisions.

According to social media reviews stats, Facebook affects over half of users' purchase decisions.

Facebook reviews statistics reveal that 4 out of 5 users are more likely to trust a local business if it has favorable reviews.

Source: RevLocal

Clients Checking Out Reviews On A Mobile Device Are 127% Most Likely To Buy Than Desktop Users

Mobile users prefer to get things done much faster. For that reason, purchasing decisions are made rapidly.

Online reviews are obviously convincing, yet online marketers haven't necessarily come to appreciate the power of them.

Source: Martech Zone

53% Of Customers Expect Companies To Respond Within A Week To Negative Reviews

Online review stats reveal that 63% of consumer reviews remain without a reaction. That's too bad, since those companies are losing clients that way.

Source: Review Trackers

When Buying Home Electronic Devices, 88% Of Americans Stated That Product Reviews Were The Most Prominent Element

Statistics reveal that reviews were more effective than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista