15% Of People Don't Trust Businesses Without Online Reviews

No trust indicates no interactions. 15 percent of possible customers will not even think about doing business with a business they can't discover viewpoints about.

Source: Statuslabs

49% Of Consumers Consider The Number Of Online Reviews As An Important Consideration Of Their Buying Decision

Customers value not just the quality or nature of the reviews, but they consider their quantity and recency as well.

The share of customers, who focus on the variety of reviews is presently at 46%.

Source: Brightlocal

73 Percent Of Customers Believe Consumer Reviews Are More Important Than Star And Number Scores

Online review data make it clear people aren't satisfied with scores alone.

Consumer reviews make the stats appear more authentic which is what the potential consumers are searching for. Nearly a 3rd of customers say composed reviews are the only function that makes them believe the websites' reviews are pertinent and beneficial.

Source: Fan and Fuel

89% Of Customers Browse A Companies Reactions To Reviews

Not only do the majority of individuals check out the review replies, 30% of them highly value them. Almost 96% read the replies to their own reviews.

Source: Brightlocal

30% Of Clients Feel Positive About A Company Which Reacts To Online Reviews

Keeping in touch with your customers builds their trust. Even something like reacting to their comments and reviews can make them feel valued.

As you may anticipate, clients who feel this way are more willing to spend more money with a company.

Source: Statuslabs

Almost All Customers, Who Use Online Reviews, Read Them Early On In The Buying Process

Let's say you wish to buy a brand-new car and there are several models which fit your criteria. How do you choose the best one for you? Well, you read online reviews.

With the help of other people, you quickly pick one that works for you. That's how positive reviews transform consumers into consumers.

Source: Consumer Affairs

83% Of All Young Consumers Were Asked To Leave A Review Recently

Of those asked, 80% of consumers did leave a review. Overall, companies have asked 66% of all customers to submit a review on their business.

Source: Brightlocal

USA Shoppers Consider "Product Performance" To Be The Most Valuable Information In Product Reviews

When people check out reviews, they focus on different aspects of the shopping experience. However according to online review stats, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality over time are the next few considerations for more than 50% of US consumers.

Source: Statista

Online Item Reviews About A Product Can Amplify Its Conversion Rate By An Unprecedented 270 Percent

User review statistics reveal the purchase possibility for an item with five reviews is 270 percent higher than the same item without reviews.

Source: Spiegel Research Center

Only 6 Percent Of Customers Do Not Rely On Consumer Reviews At All

According to client review statistics, a whopping 19 percent of consumers always rely on online reviews and never ever a make a purchase without checking out reviews.

Source: Statista

Customers Might Invest 31 Percent More With A Business That Has Terrific Reviews

Take notice of this fact. The more detailed other users explain your product and services, the more cash you can charge and customer review statistics show us precisely how much more.

Source: Martech Zone

64 Percent Of Americans Concur That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who read customer reviews, agree that it increases their purchasing confidence.

Companies utilize the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

90% Of Individuals Need Less Than 10 Reviews To Form An Opinion About A Business

You know what people say about very first impressions?

Users get their impression of your businesses through reviews. Typically through less than 10 of them.

If you don't have reviews on your website, consider asking your visitors to write one.

Source: Martech Zone

Only 44 Percent Of Local Businesses Have Actually Claimed Their Google My Business Listing

That's 56% of your competitors that aren't benefiting from their listing.

While business listings on the major review platforms are totally free, a surprisingly low number of businesses in fact make use of them.

Although we now know why customer reviews are so powerful, a lot of businesses apparently do not.

Source: LsaInsider

Customer Reviews On Products Are Trusted Nearly 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other peoples viewpoints before they ever trust what the manufacturer states. The reason, manufacturers' descriptions are essentially ads.

Source: Martech Zone

70 Percent Of Consumers Need To Check Out At Least 4 Reviews Before They Can Rely On A Business

Four reviews may be too few. Most people read a lot more reviews to get a better idea of how the business is really doing. Don't depend upon that figure alone.

Source: Brightlocal

Online Reviews Affect 67.7% Of Consumer Purchasing Decisions

More than two thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz