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Clients Could Invest 31% More With A Business That Has Terrific Reviews
Take note of this fact. The better other users explain your product and services, the more money you can charge and consumer review stats show us precisely how much more.
Source: Martech Zone
30% Of Customers Feel Positive About A Company Which Responds To Online Reviews
Corresponding with your customers builds their trust. Even something easy like reacting to their comments and reviews can make them feel valued.
As you might expect, customers who feel this way are going to invest more cash with a company.
Source: Statuslabs
Software Reviews Influence Over 98 Percent Of All Purchasers
18 percent of software purchasers consider reviews to be an essential factor in the purchase procedure. Software reviews have no effect whatsoever on only 2 percent of customers. Two-thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
64% Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017
30% of customers who read customer reviews, agree that it increases their buying confidence.
Companies utilize the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
52% Of Customers Rely On A Product More If It Has Unfavorable Reviews As Well
We already touched upon the negative and positive reviews and their impact on customers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are phony if all of a products reviews are positive. Customers expect to see some unfavorable reviews.
Source: Capterra
98 Percent Of Yelp's Website Visitors Bought From A Business They Found On The Site
Normally, 142 million customers visit Yelp every month. This is as great a time as any if you haven't claimed your free Yelp business page.
Source: RevLocal
49% Of Customers Consider The Quantity Of Online Reviews As An Important Factor In Their Purchasing Decision
Customers value not only the quality or nature of the reviews, but they consider their number and recency as well.
The share of consumers, who pay attention to the variety of reviews is presently at 46%.
Source: Brightlocal
USA Shoppers Regard "Product Performance" To Be The Most Useful Info In Product Reviews
When people read reviews, they concentrate on different aspects of the shopping experience. But according to online review stats, 60% of them are most thinking about the item's performance.
Customer satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of US consumers.
Source: Statista
77% Of Customers Do Not Trust Reviews That Are Older Than Three Months
Clients don't care how good your product or service was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.
Customers know businesses lose their touch all the time, which is why most of them find older reviews irrelevant.
It is for this reason that businesses ought to be constantly requesting reviews.
Source: Statuslabs
A One Star Boost In Score Can Lead To A 5% To 9% Increase In Business Income
Businesses that treat clients honorably normally succeed, review websites help make sure of that.
Source: Statuslabs
77% Of Customers Would Likely Post A Review If They Were Asked
More than a 35% would post a review to advise others about their consumer encounter and 24% would definitely direct their review to the company itself.
Over a 26% would be willing to post a review to help other people with their choice making process.
Source: Podium
Online Reviews Impact 67.7% Of Consumer Purchasing Decisions
More than 2 thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
90% Of Clients Require Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what individuals say about impressions, right?
Users get their impression of your businesses through reviews. Usually through less than 10 of them.
Think about asking your visitors to compose one if you do not have reviews on your website.
Source: Martech Zone