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15 Percent Of Users Do Not Trust Businesses Without Any Online Reviews
No trust indicates no interactions. 15 percent of possible clients will not even consider working with a business they can't find viewpoints about.
Source: Statuslabs
Since They Want To Buy A Product Or A Service And Want To Get The Truth About The Businesses Items And Services, 82 Percent Of Consumers Visit Review Sites.
Review websites are places that customers go to get the facts about a business, product and services . Because they have actually already formed a purchase decision, users come. The bulk of them (89%) buy within a week of their visit. And 29 percent do so in 24 hours.
Source: RevLocal
89% Of Buyers Want To Read Reviews On Their Cell Phones
Be it through an app or a mobile web browser, consumers prefer to read reviews on their smart phones.
Source: Statista
Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of USA Customers
24% of US consumers consider reviews as 'very influential'.
To show the value of online reviews and scores, did you know that 81% of consumers will pay more for an item with reviews and those very same consumers are also ready to accept slower shipping times for such items.
Source: Turntonetworks
52% Of Customers Rely On A Product More If It Has Negative Reviews Also
We already discussed the negative and positive reviews and their impact on customers. Nevertheless, all products have their faults, it raises red flags that maybe the reviews are phony if all of a products reviews are positive. People expect to see some unfavorable reviews.
Source: Capterra
60% Of Customers Refer To Blog And Social Media Network Reviews On Their Mobile Devices Prior To Shopping
In-store shopping is influenced considerably by blogs and reviews on social media. With men being two times as likely to be affected than ladies.
Reviews and ranking stats reveal individuals value the opinion of peers more than any other content.
Source: Collective Bias
95% Of Travelers Read Online Reviews Prior To Booking Travel Related Services
Leisure and business travelers alike read reviews to form an opinion. Business tourists check out approximately 5 reviews vs. 6-7 for leisure tourists. 59percent of all travelers report that they check out reviews 'always' or 'really frequently'.
Source: Trust You
A One Star Increase In Score Can Cause A 5% To 9% Increase In Business Income
Businesses that treat consumers fairly typically prosper, review websites help make certain of that.
Source: Statuslabs
77% Of Users Do Not Rely On Reviews That Are Older Than 3 Months
Clients don't care how great your service or product was in the past. Part of why online reviews matter is because they are fresh and relevant.
Customers know businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.
It is for this reason that businesses should to be constantly asking for reviews.
Source: Statuslabs
70% Of Consumers Choose To Discover A Business Through Reviews And Short Articles, Rather Than Ads
Ads are all well and good, but it's worth attempting a different approach also. Reviews are by far the very best method to find the truth about a service or product.
Source: Statuslabs
Consumers Might Spend 31% More With A Business That Has Terrific Reviews
Take note of this fact. The better other users explain your services or product, the more cash you can charge and customer review stats show us exactly just how much more.
Source: Martech Zone