88% Of Executives Judge Reputation Risk As A Top Business Concern

Reputation management statistics suggest a business's reputation does not affect simply the customers. Prospective team members likewise look at ratings and take a look at reviews.

Source: Deloitte

When Purchasing Home Electronics, 88% Of Americans Declared That Product Reviews Were The Most Influential Factor

Statistics reveal that reviews were more successful than TV advertisements at 37%, social networks at 23% and display ads at 49%.

Source: Statista

86 Percent Of Consumers Would Consider Composing A Review For A Business

Your customers are your most valuable resource, and it's not only because of the money they spend at your business. They will be ready to share it if you provide them a great experience.

Source: Brightlocal

53% Of Consumers Expect Businesses To Reply Within A Week To Negative Reviews

Online review stats show that 63% of consumer reviews remain without a response. That's regrettable, due to the fact that those businesses are losing customers that way.

Source: Review Trackers

30% Of Consumers Feel Favorable To A Company Which Reacts To Online Reviews

Keeping in touch with your clients develops trust. Even something easy like reacting to their reviews and comments can make them feel appreciated.

As you may anticipate, clients who feel this way are going to spend more money with a company.

Source: Statuslabs

71% Of Millennials Search Customer Reviews Of Professional Services

Majority of all individuals in need of a professional service rely on online reviews.

According to online reviews data, 59% used online reviews to choose a legal representative or a medical professional.

Young people (age 18-35) are a lot more likely to employ a professional based upon online reviews. Just 19% of millennials will think about working with a lawyer without any.

Source: Thomson Reuters

64 Percent Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of consumers who read customer reviews, agree that it increases their purchasing confidence.

Organizations use the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

98% Of Yelp's Visitors Bought From A Business They Found On The Website

Generally, 142 million consumers check out Yelp on a monthly basis. If you have not declared your totally free Yelp business page, this is as good a time as any.

Source: RevLocal

91 Percent Of Millennials Trust Online Reviews As Much As Loved Ones

Online review statistics place clients' reviews as the most reliable source of recommendations. Online reviews typically carry the same weight as advice from loved ones.

Source: Brightlocal

If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust An Item More

We already discussed the positive and negative reviews and their impact on customers. However, all products have their faults, it raises red flags that possibly the reviews are phony if all of a products reviews are positive. Consumers anticipate to see some negative reviews.

Source: Capterra

90% Of Buyers Need Less Than 10 Reviews To Form A Viewpoint About A Business

You know what individuals state about first impressions?

Users get their first impression of your businesses through reviews. Generally through less than 10 of them.

If you do not have reviews on your site, think about asking your visitors to write one.

Source: Martech Zone