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89% Of Customers Read A Companies Reactions To Reviews
Not only do a lot of shoppers read the review replies, 30% of them value them highly. Nearly 96% read the responses to their own reviews.
Source: Brightlocal
15 Percent Of People Do Not Trust Businesses Without Having Online Reviews
No trust means no interactions. 15% of possible clients will not even consider working with a business they can't discover viewpoints about.
Source: Statuslabs
72% Of Consumers Won't Take Action Unless They Check Out Some Reviews
Irrespective of how alluring your marketing is, you still need client reviews. There is no way around it. Consumers are still ready to hear you out, but they rely on other individuals more.
Source: My Testimonial Engine
95 Percent Of Travelers Read Online Reviews Prior To Reserving Travel Services
Leisure and business tourists alike check out reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
Reviews Published On Twitter Can Grow Online Sales By 6.46%
Online review statistics reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
Software Reviews Influence Over 98% Of All Buyers
18 percent of software application buyers consider reviews to be an important factor in the purchase procedure. Software reviews have no effect whatsoever on just 2 percent of customers. Two-thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
Google Accounts For 57.5 Percent Of All Reviews Around The World
Google is the clear winner as far as distribution goes, but they are not the only ones in the game.
These the online reviews circulation rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
61% Of Local Businesses Have A Typical Ranking Of 4 Or 5 Stars
Typically 2 out of 3 companies have excellent and exceptional ratings. Just 5% of businesses have a rating below three stars.
Source: Brightlocal
Almost All Consumers, Who Utilize Online Reviews, Read Them Early On In The Buying Process
Let's say you wish to buy a new automobile and there are numerous models which fit your requirements. How do you pick the best one for you? Well, you read online reviews.
With the help of other people, you manage to pick a model that works for you. That's how favorable reviews convert consumers into customers.
Source: Consumer Affairs
Many Best Selling Items Have An Average Rating Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star ratings are suspicious. Someone always has a bit of a gripe. That's why it is abnormal to get perfect 5 star ratings. Often a lower score in fact helps your overall score.
According to customer rating stats, conversion rates start to reduce as rankings rise above 4.7.
Source: Spiegel Research Center
86 Percent Of Customers Would Consider Composing A Review For A Business
Your customers are your most important resource, and it's not just because of the cash they invest at your business. If you provide an excellent experience, they will be willing to share it.
Source: Brightlocal
A One Star Increase In Score Can Lead To A 5% To 9% Boost In Business Earnings
Businesses that treat customers fairly usually flourish, review sites help make certain of that.
Source: Statuslabs
98% Of Yelp's Browsers Bought From A Business They Discovered On The Site
Normally, 142 million consumers go to Yelp monthly. If you haven't claimed your totally free Yelp business page, this is as great a time as any.
Source: RevLocal
Reviews Are The 3rd Most Influential Ranking Element For Google's Local 3 Pack
Review signals (quantity, variety, and so on) account for 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
60 Percent Of Consumers Seek Advice From Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping
In-store purchasing is influenced substantially by blogs and reviews on social networks. With males being two times as likely to be influenced than women.
Reviews and ranking data show people value the viewpoint of peers more than any other content.
Source: Collective Bias
67% Of Customers Suggest Reviews Are A "Extremely Important" Factor When Selecting A Solution Provider
Reviews have a massive impact on their decision when customers have to pick a service provider.
Source: DemandGenReport
88% Of Americans Stated That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronics
Data reveal that reviews were more successful than TV advertisements at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
70 Percent Of Consumers Need To Check Out At Least Four Reviews Before They Can Trust A Business
Four reviews may be too few. The majority of people read much more reviews to get a clear view of how the business is really doing. Do not depend on that statistic alone.
Source: Brightlocal