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Just 6% Of Consumers Do Not Trust Consumer Reviews At All
According to customer review stats, a tremendous 19 percent of customers always rely on online reviews and never a make a purchase without checking out reviews.
Source: Statista
Consumers Checking Out Reviews On A Mobile Device Are 127% More Likely To Buy Than Desktop Users
Mobile users prefer to get things done faster. Purchasing choices are made rapidly.
Online reviews are obviously convincing, yet marketers haven't necessarily come to value the power of them.
Source: Martech Zone
A One Star Boost In Rating Can Cause A 5% To 9% Boost In Business Income
Businesses that treat clients well usually prosper, review sites help make sure of that.
Source: Statuslabs
49% Of Consumers Consider The Quantity Of Online Reviews As A Vital Factor In Their Buying Decision
Customers value not only the quality or nature of the reviews, but they consider their number and recency also.
The share of customers, who take note of the number of reviews is presently at 46%.
Source: Brightlocal
83% Of All Younger Consumers Were Invited To Give A Review Recently
Of those asked, 80% of consumers did post a review. In general, businesses have actually asked 66% of all consumers to give a review on their company.
Source: Brightlocal
Facebook Reviews Affect More Than 50 Percent Of Consumers' Purchasing Decisions
Facebook is currently the most popular social network which can also affect our purchasing decisions.
According to social media reviews stats, Facebook impacts the majority of users' purchase choices.
If it has favorable reviews, Facebook reviews statistics expose that four out of 5 users are most likely to rely on a local business.
Source: RevLocal
Almost All Customers, Who Utilize Online Reviews, Read Them Early In The Buying Process
Let's say you want to buy a new car and there are several models which fit your requirements. How do you pick the best one for you? Well, you read the reviews.
With the help of other people, you manage to pick a model that works for you. That's how favorable reviews convert customers into clients.
Source: Consumer Affairs
98 Percent Of Yelp's Visitors Purchased From A Business They Found On The Website
Generally, 142 million consumers check out Yelp on a monthly basis. If you have not declared your complimentary Yelp business page, this is as excellent a time as any.
Source: RevLocal
60% Of Consumers Check Out Blog And Social Media Reviews On Their Mobile Phones Before Shopping
In-store purchasing is affected significantly by blogs and reviews on social networks. With men being twice as likely to be influenced than women.
Reviews and score stats show individuals value the opinion of peers more than any other material.
Source: Collective Bias
73 Percent Of Customers Think Consumer Reviews Are More Vital Than Star And Number Rankings
Online review data make it clear individuals aren't satisfied with ratings alone.
Written reviews make the statistics appear more genuine which is what the prospective customers are trying to find. Nearly a 3rd of customers state written reviews are the only function that makes them think the sites' reviews are useful and relevant.
Source: Fan and Fuel
More Than Four Negative Reviews About A Company Or Product May Reduce Sales By 70 Percent
One negative review is enough for 35% of a site's visitors to choose not to buy. Three negative reviews can cost a business 59 percent less sales.
Obviously, they can be compensated by the large variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
89% Of Consumers Choose To Read Reviews On Their Mobile Devices
Be it via an app or a mobile browser, people today prefer to read reviews on their cell phones.
Source: Statista
54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Business
The star score is the first thing customers see. Still, users pay attention to other aspects also, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of United States consumers.
Source: Statista
A Lone Business Review Can Raise Its Conversions By 10%
Online review stats reveal user-generated content can do miracles in regards to conversions.
A single review can have a substantial influence on your business.
A hundred reviews can boost your conversion rates by as much as 37 percent. Two hundred can provide a mind-blowing 44% increase.
Source: RevLocal