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Majority Of Consumers Will Not Utilize A Business If It Has Less Than A 4 Star Ranking
This stat is among lots of that show the significance of online scores. Now that news of consumer fulfillment travels this fast, keeping your consumers pleased is more vital than ever.
57% of consumers have searched for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.
11% looked just for businesses with a perfect five star score.
Source: Brightlocal
Facebook Reviews Affect More Than 50% Of Consumers' Purchasing Decisions
Facebook is currently the most popular social media which can also affect our buying decisions.
According to social media reviews stats, Facebook impacts more than half of users' purchase choices.
If it has positive reviews, Facebook reviews stats reveal that 4 out of five users are more likely to rely on a local business.
Source: RevLocal
Software Application Reviews Impact Over 98 Percent Of All Purchasers
18 percent of software application buyers consider reviews to be an essential factor in the purchase process. Software application reviews have no impact whatsoever on just 2% of customers. Two thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
Online Reviews Affect 67.7% Of Consumer Purchasing Decisions
More than 2 thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
89% Of Consumers Review A Companies Reactions To Reviews
Not only do most clients check out the review replies, 30% of them hold them in high regard. Practically 96% read the reactions to their own reviews.
Source: Brightlocal
Many Local Businesses Have An Average Of 39 Google Reviews
Individuals like to share their experience after they've gone to a supplier. Online review trends show people prefer to comment if they had a favorable experience, instead of a average or unfavorable one.
Source: Brightlocal
Favorable Reviews Encourage 68% Of Consumers To Choose Local Businesses
Given that the huge majority of customers check out reviews, you would want yours to be appealing to new clients? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
73% Of Consumers Think Customer Reviews Are More Important Than Star And Number Rankings
Online review stats make it clear individuals aren't satisfied with ratings alone.
Consumer reviews make the statistics appear more authentic which is what the potential consumers are searching for. Nearly a third of consumers state written reviews are the only feature that makes them believe the sites' reviews are useful and pertinent.
Source: Fan and Fuel
Customers Might Invest 31% More With A Business That Has Great Reviews
Pay attention to this fact. The more detailed other users describe your product and services, the more money you can charge and customer review stats show us precisely just how much more.
Source: Martech Zone
Over Half Of Shoppers Aged 25-34 Gave Reviews
According to Statista, the younger generations are plainly the more vocal ones.
Source: Statista
Consumer Reviews On Products Are Trusted Practically 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other individuals viewpoints before they ever trust what the producer says. The reason, makers' descriptions are essentially advertisements.
Source: Martech Zone
95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Services
Leisure and business travelers alike read reviews to form an opinion. Business tourists check out an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You