Almost All Consumers, Who Use Online Reviews, Read Them Early On In The Purchasing Process

Let's say you want to purchase a brand-new automobile and there are several models which fit your criteria. How do you pick the very best one for you? Well, you read online reviews.

With the help of other consumers, you manage to decide on one that works for you. That's how positive reviews transform customers into customers.

Source: Consumer Affairs

72% Of Clients Won't Take Action Unless They Read Some Reviews

Irrespective of how attractive your marketing is, you still need consumer reviews. There's no other way around it. Clients are still going to hear you out, however they trust other individuals more.

Source: My Testimonial Engine

90 Percent Of Buyers Require Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what people say about impressions, right?

Users get their first impression of your businesses through reviews. Usually through less than 10 of them.

Think about asking your visitors to write one if you don't have reviews on your website.

Source: Martech Zone

A One Star Boost In Rating Can Cause A 5% To 9% Boost In Business Profits

Businesses that treat clients honorably generally succeed, review sites help make certain of that.

Source: Statuslabs

54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Organization

The star score is the first thing customers see. Still, users focus on other aspects also, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a third of USA customers.

Source: Statista

86% Of Customers Would Consider Composing A Review For A Business

Your customers are your most valuable resource, and it's not only because of the money they spend at your business. If you give them a good experience, they will want to share it.

Source: Brightlocal

A Single Business Review Can Lift Its Conversions By 10%

Online review stats reveal user-generated content can do wonders in regards to conversions.

A single review can have a huge effect on your business.

A hundred reviews can boost your conversion rates by as much as 37 percent. Two hundred can offer an astonishing 44% increase.

Source: RevLocal

30% Of Clients Feel Comfortable With A Company Which Answers Online Reviews

Staying connected with your consumers creates trust. Even something as basic as reacting to their reviews and remarks can make them feel valued.

As you may expect, clients who feel this way are going to invest more money with a business.

Source: Statuslabs

95% Of Disappointed Clients Will Go Back To A Company If A Business Manages To Solve Problems Rapidly And Effectively

Clients don't anticipate you to be perfect. When things go wrong, they do anticipate you to deal with things. If there is nothing else a company can do to resolve an issue, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

More Than Half Of Customers Aged 25-34 Wrote Reviews

According to Statista, the more youthful generations are obviously the more opinionated ones.

Source: Statista

49 Percent Of Customers Consider The Number Of Online Reviews As A Vital Factor In Their Purchasing Decision

Consumers value not only the quality or nature of the reviews, however they consider their number and recency too.

The share of consumers, who take note of the number of reviews is currently at 46%.

Source: Brightlocal