83% Of All Younger Consumers Were Invited To Submit A Review Recently

Of those asked, 80% of consumers did submit a review. In general, companies have asked 66% of all clients to leave a review on their business.

Source: Brightlocal

53 Percent Of Americans Consider Item Reviews And Ratings As The Most Important Part Of The Online Shopping Experience In 2018.

Today's consumers are wary and desire the best bang for their buck. It's no surprise that they consider checking out reviews as a big part of the buying decision.

Source: Statista

Online Reviews Affect 67.7% Of Customer Purchasing Decisions

More than 2 thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

Only 6 Percent Of Customers Don't Trust Customer Reviews At All

According to customer review stats, a massive 19 percent of customers constantly rely on online reviews and never a make a purchase without checking out reviews.

Source: Statista

If They Were Asked, 77% Of Consumers Would Most Likely Give A Review

More than a 35% would submit a review to advise others about their customer experience and 24% would most likely direct their review to the company itself.

Over a 26% would be willing to submit a review to assist other individuals with their choice making process.

Source: Podium

USA Buyers Consider "Product Performance" To Be The Most Useful Information In Product Reviews

They focus on different aspects of the shopping experience when people read reviews. But according to online review stats, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of USA customers.

Source: Statista

95% Of Disappointed Customers Will Go Back To A Business If A Business Deals With Issues Quickly And Effectively

Clients do not anticipate you to be perfect. When things go wrong, they do expect you to take care of things. If there is absolutely nothing else a business can do to fix a concern, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

Majority Of Customers Won't Use An Organisation If It Has Less Than A 4 Star Ranking

This stat is one of lots of that illustrate the importance of online rankings. Now that news of client fulfillment travels this fast, keeping your clients happy is more crucial than ever.

57% of consumers have actually looked for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

Additionally, 11% looked just for businesses with an ideal five star score.

Source: Brightlocal

Most Best Selling Items Have A Typical Ranking Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star ratings are suspicious. That's why it is unnatural to get perfect 5 star scores.

According to client rating stats, conversion rates start to decrease as rankings rise above 4.7.

Source: Spiegel Research Center

89% Of Customers Like To Read Reviews On Their Cell Phones

Be it through an app or a mobile browser, folks prefer to read reviews on their phones.

Source: Statista

74 Percent Of Regional Companies Have At A Minimum, 1 Google Review

One review is far from adequate to improve your website's SERP ranking.

Looking at online rankings data, we learnt that a company needs to have approximately 40 reviews before customers "Award" it with a star.

Source: Brightlocal

Software Reviews Impact Over 98 Percent Of All Purchasers

18% of software application buyers consider reviews to be an essential factor in the purchase process. Software application reviews have no impact whatsoever on just 2 percent of consumers. Two thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

72% Of Clients Won't Take Action Unless They Check Out Some Reviews

Regardless of how eye-catching your marketing is, you still require consumer reviews. There is no other way around it. Consumers are still ready to hear you out, however they trust other people more.

Source: My Testimonial Engine

88% Of Americans Claimed That Product Reviews Were The Most Influential Factor When Buying Home Electronics

Statistics reveal that reviews were more helpful than TV ads at 37%, social networks at 23% and display ads at 49%.

Source: Statista