Facebook Reviews Impact More Than 50% Of Customers' Buying Decisions

Facebook is presently the most popular social network which can likewise influence our buying preferences.

According to social media reviews statistics, Facebook affects over half of users' purchase decisions.

If it has positive reviews, Facebook reviews statistics reveal that 4 out of 5 users are most likely to rely on a local business.

Source: RevLocal

Almost All Customers, Who Use Online Reviews, Read Them Early In The Purchasing Process

Let's say you want to buy a new automobile and there are a number of models which fit your criteria. How do you choose the very best one for you? Well, you read the reviews.

With the help of other people, you quickly choose a model that works for you. That's how positive reviews transform customers into customers.

Source: Consumer Affairs

Clients Could Invest 31% More With A Business That Has Fantastic Reviews

Take note of this fact. The more detailed other users explain your product and services, the more money you can charge and customer review stats show us exactly how much more.

Source: Martech Zone

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Company

The star rating is the first thing consumers see. Still, users take notice of other factors also, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a third of United States consumers.

Source: Statista

Buyers Reading Reviews On A Mobile Device Are 127 Percent Most Likely To Buy Than Desktop Users

Mobile users prefer to get things done much faster. Buying choices are made rapidly.

Online reviews are clearly convincing, yet marketers haven't necessarily come to value the power of them.

Source: Martech Zone

Consumer Reviews On Items Are Trusted Almost 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other individuals opinions before they ever trust what the manufacturer says. The reason, producers' descriptions are generally ads.

Source: Martech Zone

Positive Reviews Encourage 68% Of Customers To Use A Local Business

Considering that the large bulk of consumers check out reviews, you'd want yours to be enticing to new customers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

67% Of Customers Say Reviews Are A "Extremely Important" Factor When Choosing A Service Provider

Reviews have an enormous impact on their decision when clients have to choose a solution provider.

Source: DemandGenReport

86 Percent Of Consumers Would Think About Composing A Review For A Business

Your consumers are your most valuable resource, and it's not just because of the money they invest at your business. If you give them an excellent experience, they will be willing to share it.

Source: Brightlocal

Many Local Businesses Have Approximately 39 Google Reviews

Individuals like to share their experience after they've gone to a vendor. Online review trends show individuals choose to comment if they had a positive experience, instead of a mediocre or unfavorable one.

Source: Brightlocal

Online Item Reviews About An Item Can Improve Its Conversion Rate By An Incredible 270 Percent

User review statistics show the purchase probability for a product with five reviews is 270% higher than the same item without reviews.

Source: Spiegel Research Center

95% Of Disappointed Consumers Will Go Back To A Business If A Company Manages To Solve Problems Rapidly And Efficiently

Customers do not expect you to be perfect. When things go wrong, they do expect you to fix things. If there's nothing else a business can do to deal with an issue, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

89% Of Clients Read A Companies Responses To Reviews

Not only do most customers check out the review replies, 30% of them highly value them. Nearly 96% read the reactions to their own reviews.

Source: Brightlocal

52% Of Customers Trust A Product More If It Has Unfavorable Reviews Also

We already discussed the positive and negative reviews and their impact on customers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that maybe the reviews are fake. People expect to see some negative reviews.

Source: Capterra

61% Of Regional Businesses Have A Typical Score Of 4 To 5 Stars

Overall two-thirds of businesses have outstanding and awesome rankings. Only 5% of businesses have a score listed below 3 stars.

Source: Brightlocal

91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of companies doubt the integrity of online reviews. However, they realize the huge effect user scores have on their business. Undesirable consumer or staff member reviews can influence 90% of job seekers.

Source: Career Arc