A Lot Of Local Businesses Have Approximately 39 Google Reviews

Individuals like to share their experience after they've gone to a vendor. Online review trends reveal individuals prefer to comment if they had a positive experience, instead of a unfavorable or average one.

Source: Brightlocal

United States Buyers Regard "Product Performance" To Be The Most Useful Detail In Product Reviews

When people read reviews, they concentrate on various aspects of the shopping experience. But according to online review stats, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of USA clients.

Source: Statista

Over Half Of Individuals Aged 25 To 34 Wrote Reviews

According to Statista, the younger generations are clearly the more vocal ones.

Source: Statista

If A Company Manages To Fix Issues Rapidly And Efficiently, 95% Of Unsatisfied Customers Will Go Back To A Business

Customers don't expect you to be perfect. They do expect you to deal with things when they go wrong. If there is absolutely nothing else a company can do to deal with an issue, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

60 Percent Of Customers Refer To Blog And Social Network Reviews On Their Cell Phones Prior To Shopping

In-store purchasing is affected significantly by blogs and reviews on social media. With males being two times as likely to be influenced than ladies.

Reviews and rating data reveal individuals value the opinion of peers more than any other content.

Source: Collective Bias

Consumers Might Spend 31% More With A Business That Has Excellent Reviews

Take notice of this statistic. The more detailed other users describe your service or product, the more cash you can charge and consumer review stats reveal to us exactly how much more.

Source: Martech Zone

72% Of Customers Will Not Take Action Unless They Check Out Some Reviews

Irrespective of how tempting your marketing is, you still need customer reviews. There's no other way around it. Consumers are still happy to hear you out, however they trust other individuals more.

Source: My Testimonial Engine

89% Of Clients Review A Companies Feedback To Reviews

Not only do many consumers read the review replies, 30% of them hold them in high regard. Practically 96% read the replies to their own reviews.

Source: Brightlocal

98 Percent Of Yelp's Browsers Bought From A Business They Found On The Website

Usually, 142 million consumers visit Yelp every month. If you have not declared your totally free Yelp business page, this is as excellent a time as any.

Source: RevLocal

53% Of Consumers Expect Companies To Respond Within A Week To Unfavorable Reviews

Online review stats prove that 63% of consumer reviews go on without a reply. That's too bad, since those companies are losing clients that way.

Source: Review Trackers

Only 44 Percent Of Local Companies Have Claimed Their Google My Business Listing

That's 56% of your competitors that aren't taking advantage of their listing.

While business listings on the major review platforms are complimentary, a surprisingly low number of businesses really use them.

Although we now understand why client reviews are so powerful, the majority of businesses obviously do not.

Source: LsaInsider