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71% Of Millennials Search Customer Reviews Of Professional Services
Over half of all people in need of an expert service turn to online reviews.
According to online reviews data, 59% utilized online reviews to pick an attorney or a physician.
Younger people (age 18-35) are a lot more likely to hire an expert based on online reviews. Just 19% of millennials will think about hiring a legal representative without any.
Source: Thomson Reuters
74% Of Regional Businesses Have At A Minimum, One Google Review
One review is far from enough to enhance your website's SERP ranking.
Taking a look at online scores data, we found out that a company needs to have an average of 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
60% Of Customers Refer To Blog And Social Network Reviews On Their Mobile Phones Prior To Shopping
In-store shopping is affected substantially by blogs and reviews on social media. With men being twice as likely to be affected than women.
Reviews and rating stats show people value the opinion of peers more than any other material.
Source: Collective Bias
77% Of Individuals Don't Trust Reviews That Are Older Than Three Months
Customers don't care how excellent your service or product was in the past. Since they are relevant and fresh, is part of why online reviews matter.
Consumers understand businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.
It is for this reason that businesses need to be constantly requesting reviews.
Source: Statuslabs
63.6% Of Customers Check Out Google To Look For Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the bottom of the list.
These online review statistics reveal the general appeal of a site can just presume when it comes to trust.
Source: Review Trackers
15% Of Buyers Do Not Trust Businesses With No Online Reviews
No trust means no interactions. 15% of possible customers won't even consider working with a company they can't discover viewpoints about.
Source: Statuslabs
88% Of Americans Stated That Product Reviews Were The Most Influential Factor When Buying Home Electronic Devices
Data reveal that reviews were more beneficial than Television ads at 37%, social networks at 23% and display ads at 49%.
Source: Statista
The Typical Review Word Count Has Actually Gotten 65% Shorter Since 2010
Currently reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is typical to that of tweet from twitter.
Source: Review Trackers
77% Of Customers Would Certainly Leave A Review If They Were Asked
More than a 35% would submit a review to inform others about their client encounter and 24% would probably direct their review to the company itself.
Over a 26% would want to submit a review to help other individuals with their choice making process.
Source: Podium
Half Of All Of The Millennial's "Always" Check Out Online Reviews For Businesses
More youthful individuals know the worth of being informed. User-generated content has an indisputable effect on consumers.
They will realize what they've been missing out on if businesses stop to think about the power of customer reviews over millennials. Older people are various though, just 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
People Reading Reviews On A Mobile Phone Are 127% Most Likely To Buy Than Desktop Users
Mobile users prefer to get things done quicker. Purchasing decisions are made quickly.
Online reviews are obviously convincing, yet online marketers have not necessarily come to value the power of them.
Source: Martech Zone