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71% Of Millennials Browse Customer Reviews Of Expert Services
Over half of all people in need of an expert service rely on online reviews.
According to online reviews stats, 59% used online reviews to pick a medical professional or an attorney.
Young people (age 18-35) are much more inclined to hire an expert based upon online reviews. Only 19% of millennials will consider hiring a legal representative without any.
Source: Thomson Reuters
70% Of Customers Need To Read At Least 4 Reviews Before They Can Rely On A Business
4 reviews may be too few. Most people read many more reviews to get an idea of how business is in fact doing. Do not depend on that statistic alone.
Source: Brightlocal
The Majority Of Shoppers Aged 25 To 34 Posted Reviews
According to Statista, the younger generations are surprisingly the more vocal ones.
Source: Statista
One-half Of All Millennial's "Always" Check Out Online Reviews For Companies
Younger people understand the value of being informed. User-generated material has an unassailable effect on consumers.
If businesses think of the power of consumer reviews over millennials, they will understand what they've been missing out on. Older individuals are different though, just 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
Unfavorable Reviews Can Increase Conversion By Up To 85%
It sounds crazy, but negative reviews can be a positive force for users to devote more time on your site. According to online review stats, people devote more than 5 times as long on a site when they check out negative reviews.
More than two-thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any negative ones, an overwhelming 95% suspect censorship or faked reviews.
Source: Reevoo
A One Star Boost In Rating Can Result In A 5% To 9% Increase In Business Earnings
Businesses that treat customers fairly normally flourish, review sites help make certain of that.
Source: Statuslabs
63.6% Of Consumers Go To Google To Check For Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) last.
When it comes to trust, these online review stats reveal the basic appeal of a site can just go so far.
Source: Review Trackers
83% Of Customers Don't Trust Advertising
The traditional channels to reach customers aren't as prominent as they used to be. Most users who no longer trust ads choose to focus on clients' recommendations online.
Source: Statuslabs
Only 44 Percent Of Local Companies Have Actually Accepted Their Google My Business Listing
That's 56 percent of your competition that aren't making the most of their listing.
While business listings on the significant review platforms are complimentary, a remarkably low number of businesses actually use them.
Although we now know why consumer reviews are so powerful, the majority of businesses apparently don't.
Source: LsaInsider
Google Accounts For 57.5% Of All Reviews World-wide
Google is in the lead here, followed by Facebook as a remote second.
Here are the online reviews distribution rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
Facebook Reviews Affect More Than 50% Of Consumers' Purchasing Decisions
Facebook is presently the most popular social network which can likewise influence our buying preferences.
According to social reviews data, Facebook affects more than half of users' purchase choices.
If it has positive reviews, Facebook reviews statistics reveal that four out of 5 users are likely to rely on a local business.
Source: RevLocal
89% Of Individuals Prefer To Read Reviews On Their Smart Devices
Be it through an app or a mobile browser, clients prefer to read reviews on their cell phones.
Source: Statista
Software Application Reviews Impact Over 98 Percent Of All Purchasers
18 percent of software application purchasers consider reviews to be an essential factor in the purchase procedure. Software reviews have no effect whatsoever on just 2 percent of consumers. Two-thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra