86 Percent Of Consumers Would Consider Composing A Review For A Business

Your clients are your most important resource, and it's not just because of the money they invest at your business. They will be ready to share it if you give them an excellent experience.

Source: Brightlocal

Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Purchasing Process

Let's say you want to buy a brand-new vehicle and there are numerous models which fit your requirements. How do you choose the very best one for you? Well, you read reviews.

With the help of other people, you quickly pick one that works for you. That's how positive reviews convert consumers into customers.

Source: Consumer Affairs

Reviews Shared On Twitter Can Help Grow Online Sales By 6.46%

Online review statistics reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

61% Of Regional Businesses Have An Average Score Of 4 To 5 Stars

Typically 2 out of 3 businesses have great and outstanding scores. Just 5% of companies have a score listed below 3 stars.

Source: Brightlocal

73% Of Customers Believe Written Reviews Are More Vital Than Star And Number Ratings

Online review data make it clear individuals aren't satisfied with ratings alone.

Client reviews make the stats appear more authentic which is what the potential clients are looking for. Almost a third of customers say composed reviews are the only feature that makes them believe the websites' reviews are beneficial and relevant.

Source: Fan and Fuel

Facebook Reviews Impact More Than 50% Of Customers' Buying Decisions

Facebook is currently the most popular social network which can also influence our purchasing preferences.

According to social media reviews statistics, Facebook impacts more than half of users' purchase choices.

Facebook reviews statistics expose that 4 out of five users are most likely to rely on a local business if it has positive reviews.

Source: RevLocal

89% Of Consumers Like To Read Reviews On Their Smart Devices

Be it via an app or a mobile internet browser, individuals choose to read reviews on their smart phones.

Source: Statista

If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Won't Use An Organisation

This stat is one of numerous that illustrate the importance of online scores. Now that news of client fulfillment travels this fast, keeping your clients happy is more crucial than ever.

57% of consumers have actually looked for business with more than four stars in 2018, which is up from 48% in 2017.

Additionally, 11% looked only for companies with a best five star rating.

Source: Brightlocal

A One Star Increase In Ranking Can Result In A 5% To 9% Increase In Business Earnings

Businesses that treat consumers well typically flourish, review websites help make sure of that.

Source: Statuslabs

The Majority Of Clients Aged 25-34 Gave Reviews

According to Statista, the more youthful generations are clearly the more vocal ones.

Source: Statista

Negative Reviews Can Improve Conversion By As Much As 85%

It sounds crazy, but negative reviews can be a positive driver for users to devote more time on your website. According to online review statistics, people devote more than 5 times as long on a website when they check out negative reviews.

When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. A frustrating 95% suspect censorship or faked reviews if there aren't any negative ones.

Source: Reevoo

64% Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who check out client reviews, agree that it increases their purchasing confidence.

Organizations utilize the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

77% Of Consumers Don't Trust Reviews That Are Older Than Three Months

Customers don't care how great your product or service was in the past. Part of why online reviews matter is because they are fresh and relevant.

Consumers understand businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.

It is for this reason that businesses should to be continuously requesting reviews.

Source: Statuslabs

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Company

The star ranking is the first thing consumers see. Still, users pay attention to other factors as well, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a third of US consumers.

Source: Statista

98% Of Yelp's Visitors Bought From A Business They Found On The Website

Usually, 142 million consumers visit Yelp each month. This is as great a time as any if you haven't declared your totally free Yelp business page.

Source: RevLocal