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Many Popular Items Have A Typical Ranking Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star scores.
According to consumer rating statistics, conversion rates begin to reduce as scores rise above 4.7.
Source: Spiegel Research Center
Customers Could Spend 31 Percent More With A Business That Has Terrific Reviews
Focus on this fact. The better other users describe your product and services, the more cash you can charge and consumer review stats show us exactly just how much more.
Source: Martech Zone
Almost All Customers, Who Use Online Reviews, Read Them Early In The Buying Process
Let's say you wish to buy a brand-new vehicle and there are several models which fit your criteria. How do you pick the very best one for you? Well, you read reviews.
With the help of other customers, you manage to pick a model that works for you. That's how positive reviews transform consumers into clients.
Source: Consumer Affairs
American Consumers View "Product Performance" To Be The Most Useful Information In Product Reviews
They focus on various aspects of the shopping experience when people check out reviews. But according to online review stats, 60% of them are most interested in the product's performance.
Customer satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of US customers.
Source: Statista
53% Of Americans Consider Item Reviews And Scores As The Most Vital Part Of The Online Shopping Experience In 2018.
Today's shoppers are smart and want the best bang for their dollar. It's not surprising that that they consider reading reviews as a huge part of the buying decision.
Source: Statista
72% Of Clients Won't Take Action Unless They Read Some Reviews
No matter how enticing your marketing is, you still require customer reviews. There is no other way around it. Consumers are still ready to hear you out, but they trust other individuals more.
Source: My Testimonial Engine
Just 44% Of Local Businesses Have Actually Claimed Their Google My Business Listing
That's 56 percent of your competition that aren't taking advantage of their listing.
While business listings on the significant review platforms are complimentary, a remarkably low number of businesses in fact use them.
Although we now understand why client reviews are so effective, many businesses apparently do not.
Source: LsaInsider
Google Accounts For 57.5 Percent Of All Reviews All Over The World
Google is the clear winner as far as circulation goes, but they are not the only ones in the game.
Here are the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
30% Of Consumers Feel Favorable To A Company Which Answers Online Reviews
Communicating with your clients develops trust. Even something as basic as responding to their reviews and remarks can make them feel valued.
As you might anticipate, customers who feel this way are happy to spend more cash with a business.
Source: Statuslabs
Software Application Reviews Impact Over 98 Percent Of All Purchasers
18 percent of software purchasers consider reviews to be an important factor in the purchase process. Software application reviews have no effect whatsoever on just 2 percent of consumers. Two-thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
Reviews Are The Third Most Prominent Ranking Factor For Google's Local 3 Pack
Review signals (amount, variety, etc.) account for 15.44% of Google's algorithm for local ranking.
Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking factors go for the local 3 pack.
Source: Moz
91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member
The 86% of companies question the integrity of online reviews. Nevertheless, they understand the huge impact user rankings have on their business. Unfavorable consumer or employee reviews can affect 90% of job seekers.
Source: Career Arc