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70% Of Customers Need To Read At Least 4 Reviews Before They Can Trust A Business
Four reviews may be too few. Most people check out a lot more reviews to get a better idea of how business is actually doing. Don't depend on that figure alone.
Source: Brightlocal
Only 44% Of Local Businesses Have Actually Accepted Their Google My Business Listing
That's 56 percent of your competition that aren't benefiting from their listing.
While business listings on the significant review platforms are complimentary, a remarkably low number of businesses in fact use them.
Although we now understand why customer reviews are so effective, a lot of businesses apparently do not.
Source: LsaInsider
Over Half Of Individuals Aged 25 To 34 Wrote Reviews
According to Statista, the younger generations are unsurprisingly the more opinionated ones.
Source: Statista
49% Of Consumers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Buying Decision
Consumers value not only the quality or nature of the reviews, however they consider their quantity and recency as well.
The share of customers, who focus on the variety of reviews is presently at 46%.
Source: Brightlocal
Almost All Consumers, Who Use Online Reviews, Read Them Very Early In The Buying Process
Let's say you wish to purchase a brand-new car and there are a number of models which fit your criteria. How do you select the very best one for you? Well, you read the reviews.
With the help of other consumers, you quickly decide on a model that works for you. That's how favorable reviews transform customers into customers.
Source: Consumer Affairs
95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Related Services
Leisure and business travelers alike read reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
86% Of Customers Would Think About Composing A Review For A Business
Your customers are your most important resource, and it's not just because of the cash they spend at your business. If you provide a good experience, they will want to share it.
Source: Brightlocal
Reviews Shared On Twitter Can Help Increase Sales By 6.46 Percent
Online review data show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
88% Of Americans Revealed That Product Reviews Were The Most Influential Factor When Purchasing Home Electronics
Data reveal that reviews were more successful than TV ads at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
15% Of People Do Not Trust Businesses Without Having Online Reviews
No trust indicates no interactions. 15 percent of potential clients will not even consider doing business with a company they can't discover viewpoints about.
Source: Statuslabs
64 Percent Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017
30% of customers who read customer reviews, concur that it increases their buying confidence.
Organizations use the reviews to improve their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
89% Of Clients Browse A Companies Reactions To Reviews
Not only do most individuals read the review replies, 30% of them highly value them. Almost 96% read the responses to their own reviews.
Source: Brightlocal