91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee

The 86% of businesses doubt the integrity of online reviews. However, they realize the massive impact user scores have on their business. Unfavorable consumer or employee reviews can affect 90% of job seekers.

Source: Career Arc

73 Percent Of Consumers Believe Customer Reviews Are More Vital Than Star And Number Scores

Online review statistics make it clear individuals aren't satisfied with scores alone.

Customer reviews make the statistics appear more authentic which is what the potential consumers are looking for. Nearly a third of customers say written reviews are the only function that makes them believe the websites' reviews are useful and pertinent.

Source: Fan and Fuel

89% Of Buyers Want To Read Reviews On Their Smart Devices

Be it via an app or a mobile browser, people today choose to read reviews on their cell phones.

Source: Statista

30% Of Consumers Feel Comfortable With A Company Which Reacts To Online Reviews

Communicating with your consumers establishes trust. Even something as simple as responding to their remarks and reviews can make them feel appreciated.

As you might anticipate, customers who feel this way are ready to spend more cash with a business.

Source: Statuslabs

Software Application Reviews Influence Over 98 Percent Of All Purchasers

18% of software application buyers consider reviews to be an essential factor in the purchase procedure. Software reviews have no effect whatsoever on just 2% of consumers. Two thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

Almost All Customers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process

Let's say you wish to buy a new vehicle and there are several models which fit your requirements. How do you pick the very best one for you? Well, you read reviews.

With the help of other customers, you manage to pick a model that works for you. That's how favorable reviews transform customers into clients.

Source: Consumer Affairs

67% Of Customers Report Reviews Are A "Very Crucial" Factor When Selecting A Solution Provider

Reviews have a massive impact on their decision when clients have to select a service provider.

Source: DemandGenReport

77% Of Clients Would Undoubtedly Leave A Review If They Were Asked

More than a 35% would post a review to advise others about their consumer experience and 24% would probably direct their review to the business itself.

Over a 26% would want to leave a review to assist other individuals with their choice making process.

Source: Podium

61 Percent Of Regional Businesses Have A Typical Ranking Of 4 To 5 Stars

Generally two-thirds of companies have excellent and exceptional rankings. Only 5% of companies have a ranking listed below three stars.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Business

The star rating is the first thing consumers see. Still, users pay attention to other factors as well, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of US customers.

Source: Statista

Reviews Are The 3rd Most Influential Ranking Factor For Google's Local 3 Pack

Review signals (amount, variety, etc.) account for 15.44% of Google's algorithm for local ranking.

Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

71% Of Millennials Search Customer Reviews Of Professional Services

Majority of all people in need of an expert service rely on online reviews.

According to online reviews data, 59% used online reviews to pick a doctor or a legal representative.

Younger people (age 18-35) are even more likely to work with a professional based on online reviews. Only 19% of millennials will consider hiring an attorney without any.

Source: Thomson Reuters

83% Of Clients Do Not Trust Advertising

The traditional channels to reach clients aren't as influential as they utilized to be. Many users who no longer trust ads pick to take note of customers' recommendations online.

Source: Statuslabs

Google Represents 57.5 Percent Of All Reviews All Over The World

Google is in the lead here, followed by Facebook as a remote second.

These are the online reviews distribution rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

US Shoppers Regard "Product Performance" To Be The Most Valuable Information In Product Reviews

When individuals read reviews, they focus on different elements of the shopping experience. However according to online review statistics, 60% of them are most thinking about the product's performance.

Client satisfaction, product quality and quality in time are the next few considerations for more than 50% of American customers.

Source: Statista

Half Of All Of The Millennial's "Always" Check Out Online Reviews For Companies

More youthful individuals know the worth of being informed. User-generated content has an unassailable impact on consumers.

They will realize what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older individuals are different though, only 6% of people aged 55 or older read reviews.

Source: Brightlocal

70% Of Consumers Need To Read At Least Four Reviews Before They Can Rely On A Business

4 reviews may be too few. Many people check out many more reviews to get an idea of how the business is actually doing. Do not depend on that fact alone.

Source: Brightlocal