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49% Of Consumers Consider The Quantity Of Online Reviews As A Necessary Factor In Their Purchasing Decision
Customers value not just the quality or nature of the reviews, but they consider their number and recency too.
The share of clients, who take note of the number of reviews is currently at 46 percent.
Source: Brightlocal
90% Of Clients Need Less Than 10 Reviews To Form An Opinion About A Business
You understand what people state about impressions, right?
Users get their impression of your businesses through reviews. Typically through less than 10 of them.
Consider asking your visitors to write one if you don't have reviews on your site.
Source: Martech Zone
Reviews Are The 3rd Most Influential Ranking Aspect For Google's Local 3 Pack
Review signals (quantity, diversity, etc.) represent 15.44% of Google's algorithm for local ranking.
Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
73% Of Consumers Think Written Reviews Are More Vital Than Star And Number Scores
Online review statistics make it clear individuals aren't satisfied with scores alone.
Customer reviews make the statistics appear more genuine which is what the potential consumers are searching for. Nearly a third of customers state composed reviews are the only function that makes them think the websites' reviews are helpful and pertinent.
Source: Fan and Fuel
US Buyers Consider "Product Performance" To Be The Most Useful Info In Product Reviews
When people read reviews, they focus on different elements of the shopping experience. However according to online review statistics, 60% of them are most thinking about the item's performance.
Client satisfaction, product quality and quality in time are the next few considerations for more than 50% of American customers.
Source: Statista
67% Of Customers Claim Reviews Are A "Extremely Important" Factor When Selecting A Service Provider
Reviews have a massive effect on their decision when customers have to choose a service provider.
Source: DemandGenReport
89% Of Consumers Browse A Businesses Feedback To Reviews
Not only do a lot of customers read the review replies, 30% of them highly value them. Almost 96% read the replies to their own reviews.
Source: Brightlocal
15% Of Customers Don't Trust Businesses Without Online Reviews
No trust indicates no interactions. 15 percent of possible consumers won't even consider doing business with a business they can't find opinions about.
Source: Statuslabs
The Typical Review Length Has Actually Gotten 65% Much Shorter Since 2010
Presently reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is similar to that of a twitter tweet.
Source: Review Trackers
98 Percent Of Yelp's Site Visitors Purchased From A Business They Discovered On The Site
Generally, 142 million consumers visit Yelp monthly. This is as great a time as any if you have not claimed your free Yelp business page.
Source: RevLocal
64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30% of consumers who read customer reviews, agree that it increases their buying confidence.
Businesses utilize the reviews to improve their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
63.6 Percent Of Consumers Go To Google To Check For Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the end.
When it comes to trust, these online review stats show the basic appeal of a site can just go so far.
Source: Review Trackers
77% Of Individuals Do Not Rely On Reviews That Are Older Than 3 Months
Clients don't care how excellent your service or product was in the past. Part of why online reviews matter is since they are relevant and fresh.
Consumers understand businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.
It is for this reason that businesses ought to be constantly requesting reviews.
Source: Statuslabs
53% Of Americans Consider Product Reviews And Ratings As The Most Essential Part Of Online Shopping.
Today's shoppers are wary and desire the very best bang for their buck. It's no wonder that they consider checking out reviews as a big part of the buying decision.
Source: Statista
53% Of Customers Expect Businesses To Respond Within A Week To Negative Reviews
Online review stats show that 63% of customer reviews go on without a reply. That's regrettable, because those companies are losing clients that way.
Source: Review Trackers