53 Percent Of Americans Consider Item Reviews And Ratings As The Most Important Part Of Online Shopping.

Today's shoppers are wary and desire the best bang for their buck. It's no surprise that they consider checking out reviews as a big part of the buying decision.

Source: Statista

Because They Desire To Buy A Product Or A Service And Desire To Get The Truth About The Businesses Products And Services, 82% Of Consumers Visit Review Websites.

Review sites are places that customers go to get the facts about a item, service or business . Because they have actually currently formed a buying decision, users come. The majority of them (89 percent) buy within a week of their visit. And 29% do so in 24 hours.

Source: RevLocal

60% Of Customers Seek Advice From Blog And Social Media Reviews On Their Mobile Devices Before Shopping

In-store shopping is affected substantially by blogs and reviews on social media. With men being two times as likely to be affected than ladies.

Reviews and rating statistics show people value the opinion of peers more than any other material.

Source: Collective Bias

89% Of Individuals Like To Read Reviews On Their Mobile Devices

Be it through an app or a mobile web browser, clients prefer to read reviews on their smart phones.

Source: Statista

95% Of Unsatisfied Consumers Will Return To A Business If A Business Takes Care Of Issues Quickly And Effectively

Customers do not anticipate you to be perfect. They do expect you to fix things when they go wrong. If there's nothing else a company can do to deal with an issue, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

73% Of Customers Think Client Reviews Are More Crucial Than Star And Number Rankings

Online review stats make it clear people aren't satisfied with ratings alone.

Customer reviews make the statistics appear more authentic which is what the prospective consumers are searching for. Nearly a 3rd of customers state composed reviews are the only function that makes them believe the websites' reviews are helpful and relevant.

Source: Fan and Fuel

Almost All Consumers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process

Let's say you wish to buy a new car and there are a number of models which fit your criteria. How do you choose the best one for you? Well, you read online reviews.

With the help of other customers, you manage to choose one that works for you. That's how positive reviews transform consumers into clients.

Source: Consumer Affairs

49% Of Customers Consider The Number Of Online Reviews As An Important Consideration Of Their Buying Decision

Consumers value not just the quality or nature of the reviews, but they consider their quantity and recency too.

The share of consumers, who pay attention to the variety of reviews is presently at 46%.

Source: Brightlocal

53% Of Customers Expect Companies To Respond Within A Week To Negative Reviews

Online review statistics show that 63% of customer reviews remain without a reply. That's regrettable, due to the fact that those businesses are losing customers that way.

Source: Review Trackers

If It Has Unfavorable Reviews As Well, 52% Of Customers Trust An Item More

We already touched upon the positive and negative reviews and their effect on customers. However, all products have their faults, it raises red flags that possibly the reviews are phony if all of a products reviews are positive. Customers anticipate to see some unfavorable reviews.

Source: Capterra

Many Local Businesses Have Approximately 39 Google Reviews

People like to share their experience after they have visited a supplier. Online review trends reveal individuals prefer to comment if they had a positive experience, rather than a average or negative one.

Source: Brightlocal

74 Percent Of Regional Businesses Have At Least One Google Review

One review is far from sufficient to improve your site's SERP ranking.

Looking at online rankings statistics, we found out that a business requires to have at least 40 reviews before clients "Award" it with a star.

Source: Brightlocal

70% Of Customers Prefer To Find Out About A Business Via Articles And Reviews, Instead Of Ads

Ads are all well and good, however it's worth attempting a different approach also. Reviews are without a doubt the very best way to find the truth about a service or product.

Source: Statuslabs

77% Of Consumers Don't Rely On Reviews That Are Older Than 3 Months

Customers don't care how good your service or product was in the past. Because they are relevant and fresh, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.

It is for this reason that businesses need to be constantly requesting reviews.

Source: Statuslabs

83 Percent Of Clients Don't Rely On Advertising

The standard channels to reach clients aren't as influential as they used to be. Many users who no longer trust ads choose to take note of clients' suggestions online.

Source: Statuslabs