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77% Of Consumers Do Not Trust Reviews That Are Older Than Three Months
Consumers don't care how good your product or service was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.
Customers know businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.
It is for this reason that businesses should to be continuously asking for reviews.
Source: Statuslabs
One-half Of All Millennial's "Constantly" Read Online Reviews For Businesses
Younger individuals know the value of being informed. User-generated content has an unassailable impact on consumers.
They will realize what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older individuals are various though, just 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
73 Percent Of Customers Believe Written Reviews Are More Crucial Than Star And Number Ratings
Online review statistics make it clear individuals aren't satisfied with scores alone.
Consumer reviews make the stats appear more genuine which is what the prospective consumers are searching for. Almost a 3rd of consumers say written reviews are the only feature that makes them believe the sites' reviews are relevant and helpful.
Source: Fan and Fuel
15 Percent Of Customers Don't Trust Businesses Without Having Online Reviews
No trust suggests no interactions. 15% of potential customers won't even think about working with a company they can't discover opinions about.
Source: Statuslabs
89% Of Consumers Prefer To Read Reviews On Their Smart Devices
Be it by means of an app or a mobile web browser, folks prefer to read reviews on their cell phones.
Source: Statista
Consumers Might Spend 31 Percent More With A Business That Has Great Reviews
Focus on this fact. The better other users describe your product or service, the more cash you can charge and customer review statistics show us exactly how much more.
Source: Martech Zone
71% Of Millennials Search Consumer Reviews Of Professional Services
Majority of all people in need of a professional service turn to online reviews.
According to online reviews stats, 59% utilized online reviews to choose a legal representative or a medical professional.
Young people (age 18-35) are much more likely to work with a professional based on online reviews. Only 19% of millennials will think about working with a legal representative without any.
Source: Thomson Reuters
Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of American Clients
24% of US shoppers consider reviews as 'extremely influential'.
To show the significance of online reviews and ratings, did you know that 81% of customers will pay more for an item with reviews and those same customers are likewise happy to accept slower shipping times for such items.
Source: Turntonetworks
77% Of Clients Would Likely Post A Review If They Were Asked
More than a 35% would leave a review to notify others about their customer experience and 24% would definitely direct their review to the company itself.
Over a 26% would be willing to post a review to assist other individuals with their decision making process.
Source: Podium
When Purchasing Home Electronics, 88% Of Americans Reported That Product Reviews Were The Most Prominent Aspect
Statistics reveal that reviews were more successful than TV ads at 37%, social media at 23% and display ads at 49%.
Source: Statista
Buyers Reading Reviews On A Mobile Phone Are 127 Percent Most Likely To Buy Than Desktop Users
Mobile users prefer to get things done quicker. Purchasing choices are made quickly.
Online reviews are certainly convincing, yet online marketers haven't always come to value the power of them.
Source: Martech Zone
88% Of Executives Regard Reputation Risk As A Top Business Issue
Reputation management stats show a business's reputation doesn't affect simply the consumers. Prospective employees also take a look at ratings and read reviews.
Source: Deloitte
Online Reviews Affect 67.7% Of Consumer Buying Decisions
More than two-thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
Only 6% Of Consumers Do Not Rely On Customer Reviews At All
According to consumer review statistics, a tremendous 19 percent of consumers always rely on online reviews and never a make a purchase without checking out reviews.
Source: Statista
70 Percent Of Customers Prefer To Find Out About A Business Via Posts And Reviews, Rather Than Advertisements
Ads are all well and good, however it deserves trying a different approach too. Reviews are without a doubt the very best method to find the truth about a service or product.
Source: Statuslabs
The Majority Of Local Businesses Have An Average Of 39 Google Reviews
People like to share their experience after they have gone to a vendor. Online review trends show individuals prefer to comment if they had a favorable experience, instead of a mediocre or negative one.
Source: Brightlocal
A One Star Increase In Score Can Cause A 5% To 9% Increase In Business Earnings
Businesses that treat clients honorably typically prosper, review sites help make sure of that.
Source: Statuslabs
49% Of Customers Consider The Quantity Of Online Reviews As An Essential Factor In Their Purchasing Decision
Customers value not only the quality or nature of the reviews, however they consider their number and recency as well.
The share of clients, who take note of the number of reviews is presently at 46%.
Source: Brightlocal