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61 Percent Of Regional Businesses Have An Average Rating Of 4 Or 5 Stars
Typically two thirds of businesses have outstanding and great scores. Only 5% of companies have a rating below three stars.
Source: Brightlocal
Online Item Reviews About A Product Can Amplify Its Conversion Rate By More Than 270 Percent
User review statistics show the purchase possibility for an item with five reviews is 270 percent higher than the very same item without reviews.
Source: Spiegel Research Center
Over Half Of People Aged 25 To 34 Published Reviews
According to Statista, the younger generations are plainly the more vocal ones.
Source: Statista
US Shoppers Consider "Product Performance" To Be The Most Helpful Detail In Product Reviews
They focus on various elements of the shopping experience when individuals read reviews. However according to online review stats, 60% of them are most interested in the product's performance.
Client satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of American customers.
Source: Statista
67% Of Customers Claim Reviews Are A "Extremely Important" Factor When Picking A Solution Provider
When clients have to choose a solution provider, reviews have an enormous influence on their decision.
Source: DemandGenReport
Positive Reviews Encourage 68 Percent Of Consumers To Choose Local Businesses
Since the large majority of consumers check out reviews, you'd want yours to be appealing to new clients? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
73% Of Customers Think Client Reviews Are More Vital Than Star And Number Ratings
Online review data make it clear individuals aren't satisfied with ratings alone.
Customer reviews make the stats appear more genuine which is what the would-be consumers are trying to find. Practically a 3rd of customers state written reviews are the only function that makes them believe the sites' reviews are appropriate and useful.
Source: Fan and Fuel
71% Of Millennials Browse Consumer Reviews Of Expert Services
Over half of all people in need of a professional service rely on online reviews.
According to online reviews statistics, 59% utilized online reviews to select an attorney or a medical professional.
Young people (age 18-35) are even more likely to hire an expert based on online reviews. Only 19% of millennials will consider working with a lawyer without any.
Source: Thomson Reuters
A Single Business Review Can Lift Its Conversions By 10 Percent
Online review statistics show user-generated content can do wonders in terms of conversions.
A single review can have a huge influence on your business.
A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can provide a mind-blowing 44 percent boost.
Source: RevLocal
83% Of Consumers Do Not Trust Advertising
The standard channels to reach consumers aren't as influential as they utilized to be. Many users who no longer trust advertisements pick to focus on consumers' suggestions online.
Source: Statuslabs
If A Company Handles Issues Quickly And Effectively, 95% Of Disappointed Customers Will Go Back To A Company
Customers don't anticipate you to be perfect. They do expect you to fix things when they go wrong. If there is absolutely nothing else a company can do to resolve a concern, a simple coupon can say "We are sorry" in a more appealing way.
Source: SocialMediaToday
Software Reviews Impact Over 98 Percent Of All Buyers
18% of software application buyers consider reviews to be a vital factor in the purchase process. Software application reviews have no impact whatsoever on just 2% of customers. Two thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra