Favorable Reviews Encourage 68 Percent Of Customers To Use A Local Business

Given that the large bulk of consumers read reviews, you would want yours to be appealing to new customers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

61% Of Regional Businesses Have An Average Ranking Of 4 To 5 Stars

Typically two thirds of companies have good and outstanding rankings. Just 5% of businesses have a score below 3 stars.

Source: Brightlocal

91 Percent Of Millennials Have Confidence In Online Reviews As Much As Loved Ones

Online review statistics position consumers' reviews as the most reliable source of suggestions. Online reviews normally carry the very same weight as suggestions from loved ones.

Source: Brightlocal

90 Percent Of Buyers Require Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what individuals state about first impressions?

Users get their impression of your businesses through reviews. Typically through less than 10 of them.

If you don't have reviews on your website, consider asking your visitors to compose one.

Source: Martech Zone

60 Percent Of Customers Seek Advice From Blog And Social Media Network Reviews On Their Mobile Phones Prior To Shopping

In-store shopping is affected substantially by blogs and reviews on social networks. With males being twice as likely to be affected than women.

Reviews and rating stats reveal individuals value the viewpoint of peers more than any other material.

Source: Collective Bias

77% Of Clients Would Definitely Leave A Review If They Were Asked

More than a 35% would leave a review to notify others about their client encounter and 24% would likely direct their review to the company itself.

Over a 26% would be willing to give a review to help other people with their decision making process.

Source: Podium

71% Of Millennials Browse Customer Reviews Of Professional Services

Majority of all individuals in need of a professional service turn to online reviews.

According to online reviews stats, 59% utilized online reviews to choose a medical professional or a legal representative.

Younger people (age 18-35) are a lot more likely to hire a professional based on online reviews. Only 19% of millennials will consider hiring a legal representative without any.

Source: Thomson Reuters

Just 44 Percent Of Local Companies Have Accepted Their Google My Business Listing

That's 56 percent of your competition that aren't taking advantage of their listing.

While business listings on the significant review platforms are totally free, a remarkably low number of companies in fact use them.

Although we now know why consumer reviews are so effective, a lot of businesses apparently don't.

Source: LsaInsider

70% Of Consumers Need To Read At Least 4 Reviews Before They Can Trust A Business

4 reviews may be too few. Most people check out a lot more reviews to get an idea of how business is actually doing. Do not depend on that figure alone.

Source: Brightlocal

Reviews Shared On Twitter Can Increase Revenues By 6.46%

Online review statistics show that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

95% Of Dissatisfied Customers Will Return To A Company If A Business Manages To Solve Problems Quickly And Efficiently

Clients don't anticipate you to be perfect. They do expect you to deal with things when they go wrong. If there is nothing else a business can do to solve a concern, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

Online Reviews Impact 67.7% Of Customer Purchasing Decisions

More than 2 thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

95 Percent Of Travelers Check Out Online Reviews Prior To Scheduling Travel Related Services

Leisure and business travelers alike check out reviews to form a viewpoint. Business tourists check out approximately 5 reviews vs. 6-7 for leisure tourists. 59% of all travelers report that they read reviews 'always' or 'very frequently'.

Source: Trust You

If It Has Less Than A 4 Star Score, More Than Half Of Customers Will Not Utilize A Business

This stat is one of numerous that highlight the significance of online rankings. Now that news of consumer satisfaction travels this fast, keeping your customers happy is more important than ever.

57 percent of consumers have actually searched for business with more than 4 stars in 2018, which is up from 48% in 2017.

Furthermore, 11 percent looked only for services with a perfect five star ranking.

Source: Brightlocal

70% Of Consumers Prefer To Find Out About A Business By Means Of Short Articles And Reviews, Rather Than Ads

Ads are all well and good, but it's worth trying a different approach too. Reviews are without a doubt the very best method to find the truth about a product or service.

Source: Statuslabs

63.6 Percent Of Customers Visit Google To Look For Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) last.

These online review statistics reveal the basic appeal of a website can just go so far when it concerns trust.

Source: Review Trackers

Facebook Reviews Impact More Than 50 Percent Of Customers' Purchasing Decisions

Facebook is currently the most popular social network which can likewise influence our buying preferences.

According to social reviews data, Facebook impacts the majority of users' purchase decisions.

If it has positive reviews, Facebook reviews stats reveal that 4 out of five users are likely to trust a local business.

Source: RevLocal