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Software Reviews Influence Over 98 Percent Of All Buyers
18% of software buyers consider reviews to be a vital factor in the purchase procedure. Software reviews have no impact whatsoever on just 2% of customers. Two thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
Half Of All Of The Millennial's "Always" Read Online Reviews For Businesses
Younger people know the worth of being informed. User-generated content has an indisputable impact on customers.
They will understand what they've been missing out on if businesses stop to think about the power of consumer reviews over millennials. Older people are different though, just 6% of people aged 55 or older check out reviews.
Source: Brightlocal
30% Of Customers Feel Favorable To A Business Which Responds To Online Reviews
Communicating with your clients establishes trust. Even something like responding to their reviews and remarks can make them feel appreciated.
As you may anticipate, customers who feel this way are ready to invest more money with a company.
Source: Statuslabs
Just 6 Percent Of Consumers Do Not Rely On Client Reviews At All
According to consumer review stats, a whopping 19% of customers always trust online reviews and never a purchase without reading reviews first.
Source: Statista
Online Reviews Impact 67.7% Of Consumer Purchasing Decisions
More than 2 thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
If They Were Asked, 77% Of Clients Would Post A Review
More than a 35% would submit a review to inform others about their client experience and 24% would undoubtedly direct their review to the business itself.
Over a 26% would want to submit a review to assist other people with their choice making process.
Source: Podium
73 Percent Of Customers Believe Client Reviews Are More Vital Than Star And Number Scores
Online review data make it clear individuals aren't pleased with scores alone.
Client reviews make the statistics appear more genuine which is what the prospective clients are searching for. Nearly a third of customers state written reviews are the only feature that makes them think the websites' reviews are relevant and helpful.
Source: Fan and Fuel
A Lone Business Review Can Lift Its Conversions By 10%
Online review stats reveal user-generated content can do miracles in terms of conversions.
A single review can have an enormous effect on your business.
A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can offer a mind-blowing 44% boost.
Source: RevLocal
71% Of Millennials Browse Customer Reviews Of Professional Services
Over half of all individuals in need of an expert service turn to online reviews.
According to online reviews stats, 59% utilized online reviews to pick an attorney or a physician.
Younger people (age 18-35) are a lot more inclined to hire an expert based on online reviews. Only 19% of millennials will think about hiring a lawyer without any.
Source: Thomson Reuters
A One Star Increase In Rating Can Cause A 5% To 9% Boost In Business Earnings
Businesses that treat customers fairly normally succeed, review websites help make certain of that.
Source: Statuslabs
89% Of Clients Read A Companies Replies To Reviews
Not only do many individuals check out the review replies, 30% of them highly value them. Nearly 96% read the responses to their own reviews.
Source: Brightlocal
64% Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017
30 percent of consumers who read customer reviews, concur that it increases their purchasing confidence.
Businesses utilize the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
49% Of Customers Consider The Quantity Of Online Reviews As A Necessary Consideration Of Their Buying Decision
Consumers value not only the quality or nature of the reviews, however they consider their number and recency as well.
The share of clients, who pay attention to the variety of reviews is currently at 46 percent.
Source: Brightlocal
83% Of All Younger Customers Were Asked To Give A Review Recently
Of those invited, 80% of clients did submit a review. In general, companies have actually asked 66% of all customers to leave a review on their business.
Source: Brightlocal
63.6 Percent Of Consumers Visit Google To Read Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) last.
These online review statistics show the basic popularity of a site can just go so far when it concerns trust.
Source: Review Trackers
72% Of Consumers Will Not Take Action Unless They Read Some Reviews
Regardless of how appealing your marketing is, you still need consumer reviews. There is no skirting around it. Customers are still going to hear you out, but they rely on other individuals more.
Source: My Testimonial Engine
Positive Reviews Encourage 68 Percent Of Consumers To Use A Local Business
Since the large bulk of consumers check out reviews, you would want yours to be appealing to new clients? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Consumers Could Spend 31 Percent More With A Business That Has Terrific Reviews
Take note of this fact. The better other users describe your product and services, the more cash you can charge and consumer review statistics show us precisely just how much more.
Source: Martech Zone