USA Consumers Consider "Product Performance" To Be The Most Valuable Detail In Product Reviews

When individuals read reviews, they focus on various aspects of the shopping experience. However according to online review stats, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality over time are the next few considerations for more than 50% of US consumers.

Source: Statista

86% Of Consumers Would Think About Writing A Review For A Business

Your customers are your most important resource, and it's not only because of the money they invest at your business. If you provide a great experience, they will be willing to share it.

Source: Brightlocal

95% Of Disappointed Customers Will Go Back To A Business If A Business Manages To Solve Problems Rapidly And Efficiently

Consumers do not anticipate you to be perfect. When things go wrong, they do anticipate you to deal with things. If there's nothing else a business can do to deal with a concern, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

53% Of Customers Expect Businesses To Reply Within A Week To Unfavorable Reviews

Online review stats show that 63% of client reviews stay without a reaction. That's too bad, due to the fact that those companies are losing clients that way.

Source: Review Trackers

A Solitary Business Review Can Raise Its Conversions By 10%

Online review stats show user-generated content can do wonders in regards to conversions.

A single review can have a substantial effect on your business.

A hundred reviews can raise your conversion rates by as much as 37 percent. 2 hundred can offer an astonishing 44% boost.

Source: RevLocal

Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of USA Consumers

24% of US consumers consider reviews as 'exceptionally influential'.

To show the significance of online reviews and rankings, did you know that 81 percent of customers will pay more for a product with reviews and those same clients are likewise happy to accept slower shipping times for such products.

Source: Turntonetworks

Reviews Are The 3rd Most Prominent Ranking Aspect For Google's Local 3 Pack

Review signals (amount, variety, etc.) represent 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

70 Percent Of Consumers Need To Read At Least Four Reviews Before They Can Trust A Business

4 reviews may be too few. The majority of people read much more reviews to get an idea of how the business is in fact doing. Don't depend on that figure alone.

Source: Brightlocal

Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions

Facebook is currently the most popular social network which can also influence our purchasing preferences.

According to social reviews stats, Facebook impacts the majority of users' purchase choices.

Facebook reviews stats expose that 4 out of five users are more likely to rely on a local business if it has favorable reviews.

Source: RevLocal

91 Percent Of Millennials Rely On Online Reviews As Much As Family And Friends

Online review stats position clients' reviews as the most reliable source of suggestions. Online reviews typically carry the exact same weight as advice from loved ones.

Source: Brightlocal

Customers Reading Reviews On A Mobile Phone Are 127 Percent More Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done quicker. Therefore, purchasing choices are made rapidly.

Online reviews are certainly convincing, yet online marketers have not always come to appreciate the power of them.

Source: Martech Zone

Just 44% Of Local Businesses Have Claimed Their Google My Business Listing

That's 56% of your competition that aren't taking advantage of their listing.

While business listings on the major review platforms are free, a remarkably low number of businesses really use them.

Although we now know why consumer reviews are so powerful, the majority of businesses obviously do not.

Source: LsaInsider

83% Of Customers Do Not Trust Advertising

The traditional channels to reach customers aren't as influential as they used to be. Many users who no longer trust ads select to take notice of consumers' recommendations online.

Source: Statuslabs

Negative Reviews Can Increase Conversion By As Much As 85 Percent

It sounds insane, however negative reviews can be a positive driver for users to devote more time on your website. According to online review stats, individuals spend more than 5 times as long on a site when they check out negative reviews.

When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. If there aren't any negative ones, a frustrating 95 percent suspect censorship or fabricated reviews.

Source: Reevoo

83% Of All Younger People Were Invited To Leave A Review Recently

Of those asked, 80% of clients did post a review. Overall, companies have asked 66% of all consumers to leave a review on their company.

Source: Brightlocal

More Than Half Of Individuals Aged 25-34 Submitted Reviews

According to Statista, the younger generations are surprisingly the more opinionated ones.

Source: Statista