61 Percent Of Regional Businesses Have A Typical Score Of 4 To 5 Stars

Generally two thirds of companies have good and exceptional ratings. Only 5% of companies have a rating listed below 3 stars.

Source: Brightlocal

United States Consumers Consider "Product Performance" To Be The Most Valuable Detail In Product Reviews

They focus on various elements of the shopping experience when individuals read reviews. But according to online review statistics, 60% of them are most thinking about the product's performance.

Customer satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of US consumers.

Source: Statista

49% Of Consumers Consider The Number Of Online Reviews As An Essential Consideration Of Their Purchasing Decision

Consumers value not just the quality or nature of the reviews, but they consider their quantity and recency too.

The share of clients, who pay attention to the number of reviews is currently at 46 percent.

Source: Brightlocal

Reviews Are The 3rd Most Influential Ranking Element For Google's Local 3 Pack

Review signals (quantity, diversity, and so on) account for 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

53% Of Customers Expect Companies To Respond Within A Week To Negative Reviews

Online review statistics reveal that 63% of customer reviews stay without a reaction. That's too bad, because those companies are losing consumers that way.

Source: Review Trackers

Customer Reviews On Items Are Trusted Nearly 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other peoples opinions before they ever trust what the maker says. The reason, makers' descriptions are basically advertisements.

Source: Martech Zone

If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Won't Utilize An Organisation

This stat is among numerous that highlight the significance of online scores. Now that news of customer complete satisfaction travels this quick, keeping your consumers happy is more important than ever.

57 percent of customers have actually searched for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

11 percent looked only for companies with a perfect five star ranking.

Source: Brightlocal

Online Item Reviews About A Product Can Raise Its Conversion Rate By An Unprecedented 270 Percent

User review statistics reveal the purchase likelihood for an item with 5 reviews is 270 percent higher than the exact same item without reviews.

Source: Spiegel Research Center

63.6% Of Customers Check Out Google To Look For Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the end.

When it comes to trust, these online review statistics reveal the general appeal of a site can just go so far.

Source: Review Trackers

30% Of Clients Feel Comfortable With A Company Which Answers Online Reviews

Corresponding with your customers creates trust. Even something as basic as responding to their reviews and remarks can make them feel appreciated.

As you might expect, customers who feel this way are ready to invest more cash with a business.

Source: Statuslabs

Positive Reviews Motivate 68 Percent Of Customers To Use Local Businesses

Since the large bulk of consumers read reviews, you would want yours to be appealing to new consumers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

74 Percent Of Local Businesses Have At A Minimum, 1 Google Review

A single review is far from adequate to improve your site's SERP ranking.

Taking a look at online ratings data, we learnt that a business requires to have an average of 40 reviews before visitors "Award" it with a star.

Source: Brightlocal

88% Of Americans Revealed That Product Reviews Were The Most Prominent Factor When Buying Home Electronic Devices

Stats reveal that reviews were more beneficial than Television ads at 37%, social media at 23% and display ads at 49%.

Source: Statista

72 Percent Of Clients Will Not Take Action Before They Read Some Reviews

Irrespective of how enticing your marketing is, you still need customer reviews. There's no way around it. Customers are still willing to hear you out, however they trust other individuals more.

Source: My Testimonial Engine

A One Star Boost In Rating Can Lead To A 5% To 9% Boost In Business Revenue

Businesses that treat customers fairly generally succeed, review sites help ensure of that.

Source: Statuslabs

73% Of Customers Believe Consumer Reviews Are More Important Than Star And Number Scores

Online review stats make it clear individuals aren't pleased with scores alone.

Written reviews make the statistics appear more authentic which is what the potential clients are trying to find. Practically a 3rd of customers say composed reviews are the only function that makes them believe the sites' reviews are relevant and helpful.

Source: Fan and Fuel

64 Percent Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who read client reviews, concur that it increases their purchasing confidence.

Companies utilize the reviews to improve their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

90 Percent Of Clients Require Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what individuals say about impressions, right?

Users get their impression of your businesses through reviews. Normally through less than 10 of them.

Think about asking your visitors to compose one if you do not have reviews on your site.

Source: Martech Zone