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64 Percent Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017
30 percent of consumers who read client reviews, concur that it increases their purchasing confidence.
Businesses utilize the reviews to improve their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
The Majority Of Customers Aged 25-34 Wrote Reviews
According to Statista, the younger generations are purportedly the more vocal ones.
Source: Statista
Many Local Companies Have An Average Of 39 Google Reviews
Individuals like to share their experience after they've visited a supplier. Online review trends show people choose to comment if they had a positive experience, rather than a unfavorable or mediocre one.
Source: Brightlocal
Positive Reviews Motivate 68% Of Customers To Choose Local Businesses
Given that the huge bulk of customers read reviews, you would want yours to be appealing to new clients, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
72 Percent Of Consumers Won't Take Action Before They Check Out Some Reviews
No matter how attractive your marketing is, you still require customer reviews. There is no skirting around it. Clients are still going to hear you out, however they rely on other people more.
Source: My Testimonial Engine
Online Reviews Affect 67.7% Of Consumer Buying Decisions
More than two-thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
Facebook Reviews Affect More Than 50% Of Consumers' Purchasing Decisions
Facebook is currently the most popular social network which can also affect our purchasing decisions.
According to social reviews stats, Facebook affects over half of users' purchase choices.
Facebook reviews stats reveal that 4 out of 5 users are most likely to trust a local business if it has favorable reviews.
Source: RevLocal
70 Percent Of Consumers Choose To Discover A Business Via Reviews And Posts, Instead Of Ads
Ads are all well and good, but it deserves trying a different approach also. Reviews are without a doubt the very best method to find the truth about a service or product.
Source: Statuslabs
A One Star Boost In Ranking Can Lead To A 5% To 9% Boost In Business Income
Businesses that treat clients well typically prosper, review websites help make certain of that.
Source: Statuslabs
67% Of Customers Say Reviews Are A "Extremely Crucial" Factor When Choosing A Service Provider
Reviews have an enormous impact on their decision when consumers have to pick a solution provider.
Source: DemandGenReport
71% Of Millennials Browse Consumer Reviews Of Professional Services
Majority of all individuals in need of an expert service rely on online reviews.
According to online reviews stats, 59% utilized online reviews to choose a physician or an attorney.
Young people (age 18-35) are even more likely to hire an expert based on online reviews. Only 19% of millennials will think about working with a lawyer without any.
Source: Thomson Reuters
Reviews Published On Twitter Can Increase Online Sales By 6.46 Percent
Online review stats reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Organization
The star ranking is the first thing consumers see. Still, users take note of other factors too, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a third of United States consumers.
Source: Statista
Almost All Customers, Who Use Online Reviews, Read Them Early In The Buying Process
Let's say you want to purchase a new car and there are a number of models which fit your requirements. How do you select the very best one for you? Well, you read online reviews.
With the help of other consumers, you quickly pick one that works for you. That's how positive reviews transform consumers into customers.
Source: Consumer Affairs