A Single Business Review Can Raise Its Conversions By 10 Percent

Online review statistics reveal user-generated material can do miracles in terms of conversions.

A single review can have a massive influence on your business.

A hundred reviews can boost your conversion rates by as much as 37%. 2 hundred can provide an astonishing 44% increase.

Source: RevLocal

71% Of Millennials Browse Consumer Reviews Of Professional Services

Over half of all people in need of a professional service rely on online reviews.

According to online reviews data, 59% used online reviews to select a medical professional or an attorney.

Younger people (age 18-35) are much more likely to employ an expert based on online reviews. Only 19% of millennials will consider hiring a legal representative without any.

Source: Thomson Reuters

83% Of Consumers Don't Trust Advertising

The conventional channels to reach customers aren't as prominent as they used to be. A lot of users who no longer trust ads pick to pay attention to customers' suggestions online.

Source: Statuslabs

A Lot Of Popular Products Have An Average Ranking Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star rankings are suspicious. That's why it is unnatural to get perfect 5 star ratings.

According to customer rating statistics, conversion rates begin to reduce as ratings rise above 4.7.

Source: Spiegel Research Center

70% Of Customers Need To Check Out At Least 4 Reviews Before They Can Rely On A Business

4 reviews may be too few. Many people check out much more reviews to get a better idea of how the business is actually doing. Do not depend upon that figure alone.

Source: Brightlocal

If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Won't Use A Company

This stat is one of many that illustrate the importance of online ratings. Now that news of customer satisfaction travels this quick, keeping your customers pleased is more crucial than ever.

57 percent of consumers have searched for companies with more than four stars in 2018, which is up from 48 percent in 2017.

Additionally, 11% looked just for services with a best five star ranking.

Source: Brightlocal

86 Percent Of Consumers Would Think About Composing A Review For A Business

Your consumers are your most valuable resource, and it's not just because of the money they spend at your business. They will be ready to share it if you give them a great experience.

Source: Brightlocal

Consumers Checking Out Reviews On A Mobile Device Are 127% Most Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done quicker. For that reason, buying choices are made quickly.

Online reviews are undoubtedly convincing, yet marketers have not necessarily come to value the power of them.

Source: Martech Zone

One-half Of All Millennial's "Constantly" Check Out Online Reviews For Companies

Younger individuals know the value of being informed. User-generated content has an indisputable impact on consumers.

They will understand what they've been missing out on if businesses stop to think about the power of consumer reviews over millennials. Older individuals are different though, only 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Organization

The star rating is the first thing customers see. Still, users focus on other factors as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of US consumers.

Source: Statista

95% Of Unsatisfied Consumers Will Go Back To A Business If A Business Manages To Resolve Problems Quickly And Efficiently

Customers do not expect you to be perfect. When things go wrong, they do anticipate you to take care of things. If there's nothing else a business can do to resolve a problem, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

91% Of Millennials Rely On Online Reviews As Much As Loved Ones

Online review stats put consumers' reviews as the most reliable source of recommendations. Online reviews generally carry the very same weight as recommendations from friends and family.

Source: Brightlocal

53 Percent Of Americans Consider Product Reviews And Ratings As The Most Essential Part Of The Online Shopping Experience In 2018.

Today's shoppers are wary and desire the best bang for their dollar. It's no wonder that they consider checking out reviews as a big part of the buying decision.

Source: Statista

77% Of Buyers Do Not Trust Reviews That Are Older Than Three Months

Consumers don't care how excellent your product or service was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.

It is for this reason that companies ought to be continuously requesting reviews.

Source: Statuslabs