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73 Percent Of Customers Think Customer Reviews Are More Vital Than Star And Number Ratings
Online review statistics make it clear individuals aren't satisfied with ratings alone.
Client reviews make the statistics appear more genuine which is what the prospective customers are trying to find. Nearly a 3rd of consumers say written reviews are the only function that makes them think the sites' reviews are helpful and appropriate.
Source: Fan and Fuel
Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions
Facebook is presently the most popular social media which can also influence our buying decisions.
According to social media reviews data, Facebook impacts the majority of users' purchase choices.
If it has favorable reviews, Facebook reviews statistics reveal that four out of five users are likely to rely on a local business.
Source: RevLocal
Just 44% Of Local Businesses Have Accepted Their Google My Business Listing
That's 56 percent of your competition that aren't making the most of their listing.
While business listings on the major review platforms are totally free, a remarkably low number of companies in fact make use of them.
Although we now know why customer reviews are so effective, most businesses apparently do not.
Source: LsaInsider
Online Reviews Affect 67.7% Of Customer Buying Decisions
More than two-thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
Just 6% Of Customers Don't Trust Client Reviews At All
According to client review statistics, a whopping 19 percent of consumers constantly rely on online reviews and never a buy without checking out reviews first.
Source: Statista
74 Percent Of Regional Companies Have At A Minimum, 1 Google Review
A single review is far from enough to improve your website's SERP ranking.
Looking at online rankings statistics, we learnt that a company needs to have approximately 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
53% Of Customers Expect Companies To Respond Within A Week To Negative Reviews
Online review stats clarify that 63% of client reviews go on without a reply. That's regrettable, due to the fact that those businesses are losing consumers that way.
Source: Review Trackers
54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Company
The star ranking is the first thing customers see. Still, users take notice of other factors also, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of United States consumers.
Source: Statista
Clients Reading Reviews On A Mobile Device Are 127% More Likely To Buy Than Desktop Users
Mobile users choose to get things done faster. Buying choices are made quickly.
Online reviews are certainly persuasive, yet online marketers have not necessarily come to value the power of them.
Source: Martech Zone
61% Of Local Businesses Have A Typical Ranking Of 4 To 5 Stars
Typically 2 out of 3 companies have outstanding and good ratings. Just 5% of businesses have a score below 3 stars.
Source: Brightlocal
A Single Business Review Can Raise Its Conversions By 10%
Online review stats show user-generated content can do miracles in regards to conversions.
A single review can have an enormous effect on your business.
A hundred reviews can raise your conversion rates by as much as 37%. Two hundred can offer an astonishing 44% boost.
Source: RevLocal
More Than Half Of Customers Won't Use A Business If It Has Less Than A 4 Star Score
This stat is one of many that show the importance of online scores. Now that news of consumer satisfaction travels this fast, keeping your clients happy is more crucial than ever.
57 percent of consumers have searched for companies with more than 4 stars in 2018, which is up from 48% in 2017.
Additionally, 11 percent looked only for services with a perfect five star rating.
Source: Brightlocal
90% Of Visitors Require Less Than 10 Reviews To Form An Opinion About A Business
You understand what people say about first impressions, right?
Users get their impression of your businesses through reviews. Generally through less than 10 of them.
Consider asking your visitors to compose one if you do not have reviews on your site.
Source: Martech Zone
Customer Reviews On Items Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. People trust other peoples viewpoints before they ever trust what the manufacturer says. The reason, manufacturers' descriptions are basically advertisements.
Source: Martech Zone