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86 Percent Of Customers Would Consider Writing A Review For A Business
Your clients are your most important resource, and it's not only because of the money they invest at your business. If you give them an excellent experience, they will want to share it.
Source: Brightlocal
53% Of Customers Expect Companies To Respond Within A Week To Negative Reviews
Online review statistics prove that 63% of customer reviews go on without a response. That's regrettable, because those businesses are losing customers that way.
Source: Review Trackers
Software Application Reviews Impact Over 98% Of All Purchasers
18 percent of software purchasers consider reviews to be a necessary factor in the purchase process. Software application reviews have no impact whatsoever on only 2% of consumers. Two-thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
The Typical Review Word Count Has Become 65% Much Shorter Since 2010
Presently reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is equivalent to that of tweet on twitter.
Source: Review Trackers
15% Of Consumers Do Not Trust Businesses Without Online Reviews
No trust implies no interactions. 15 percent of prospective consumers will not even think about doing business with a business they can't discover opinions about.
Source: Statuslabs
90% Of Individuals Need Less Than 10 Reviews To Form An Opinion About A Business
You know what individuals say about impressions, right?
Users get their first impression of your businesses through reviews. Normally through less than 10 of them.
If you do not have reviews on your site, think about asking your visitors to compose one.
Source: Martech Zone
91% Of Millennials Trust Online Reviews As Much As Family And Friends
Online review stats put consumers' reviews as the most credible source of recommendations. Online reviews generally carry the exact same weight as advice from friends and family.
Source: Brightlocal
70 Percent Of Consumers Choose To Find Out About A Business Via Posts And Reviews, Rather Than Advertisements
Ads are all well and good, but it deserves attempting a different approach too. Reviews are by far the very best way to find the truth about a service or product.
Source: Statuslabs
49% Of Consumers Consider The Quantity Of Online Reviews As An Important Consideration Of Their Purchasing Decision
Consumers value not only the quality or nature of the reviews, but they consider their number and recency too.
The share of clients, who take notice of the number of reviews is currently at 46 percent.
Source: Brightlocal
Only 6 Percent Of Consumers Don't Trust Client Reviews At All
According to client review data, a whopping 19 percent of customers always rely on online reviews and never ever a purchase without reading reviews initially.
Source: Statista
83 Percent Of Customers Do Not Rely On Advertising
The standard channels to reach clients aren't as prominent as they utilized to be. Many users who no longer trust ads select to focus on customers' suggestions online.
Source: Statuslabs
If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust An Item More
We already discussed the negative and positive reviews and their result on customers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are fake. People anticipate to see some negative reviews.
Source: Capterra