Just 6 Percent Of Consumers Do Not Trust Consumer Reviews At All

According to customer review stats, a massive 19% of consumers always trust online reviews and never a make a purchase without checking out reviews.

Source: Statista

61% Of Local Businesses Have An Average Score Of 4 To 5 Stars

Typically two-thirds of businesses have great and outstanding scores. Only 5% of businesses have a score listed below three stars.

Source: Brightlocal

72% Of Clients Will Not Take Action Before They Read Some Reviews

No matter how enticing your marketing is, you still need consumer reviews. There's no other way around it. Customers are still going to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

More Than Half Of Customers Won't Use An Organisation If It Has Less Than A 4 Star Score

This stat is among lots of that illustrate the significance of online rankings. Now that news of consumer fulfillment travels this fast, keeping your consumers delighted is more important than ever.

57% of customers have actually looked for business with more than four stars in 2018, which is up from 48% in 2017.

Furthermore, 11 percent looked just for services with an ideal five star score.

Source: Brightlocal

Customers Reading Reviews On A Mobile Device Are 127 Percent Most Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done quicker. For that reason, purchasing decisions are made quickly.

Online reviews are clearly convincing, yet online marketers haven't necessarily come to value the power of them.

Source: Martech Zone

30% Of Clients Feel Favorable To A Company Which Answers Online Reviews

Corresponding with your customers creates trust. Even something as simple as responding to their reviews and remarks can make them feel valued.

As you may anticipate, clients who feel this way are happy to spend more cash with a business.

Source: Statuslabs

53 Percent Of Americans Consider Item Reviews And Scores As The Most Vital Part Of The Online Shopping Experience In 2018.

Today's consumers are smart and want the very best bang for their dollar. It's no surprise that they consider checking out reviews as a huge part of the buying decision.

Source: Statista

15% Of People Don't Trust Businesses With No Online Reviews

No trust implies no interactions. 15 percent of prospective clients won't even think about doing business with a company they can't discover viewpoints about.

Source: Statuslabs

More Than 4 Negative Reviews About A Business Or Product Might Decrease Sales By 70 Percent

One negative review suffices for 35 percent of a website's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent fewer sales.

Obviously, they can be compensated by the sheer variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Reviews Are The Third Most Prominent Ranking Aspect For Google's Local 3 Pack

Review signals (amount, variety, and so on) represent 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of USA Clients

24% of US buyers consider reviews as 'exceptionally influential'.

To illustrate the value of online reviews and rankings, did you understand that 81% of consumers will pay more for an item with reviews and those exact same consumers are likewise going to accept slower shipping times for such items.

Source: Turntonetworks

86% Of Consumers Would Consider Writing A Review For A Business

Your consumers are your most valuable resource, and it's not just because of the cash they spend at your business. If you give them a great experience, they will be willing to share it.

Source: Brightlocal

70 Percent Of Consumers Need To Read A Minimum Of 4 Reviews Before They Can Trust A Business

4 reviews may be too few. The majority of people check out much more reviews to get a better idea of how business is actually doing. Do not depend upon that statistic alone.

Source: Brightlocal

64 Percent Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30% of customers who check out customer reviews, concur that it increases their purchasing confidence.

Organizations use the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista