61 Percent Of Local Businesses Have A Typical Rating Of 4 Or 5 Stars

Overall two thirds of companies have outstanding and good scores. Just 5% of businesses have a ranking listed below three stars.

Source: Brightlocal

98% Of Yelp's Browsers Purchased From A Business They Found On The Website

Generally, 142 million consumers visit Yelp each month. This is as excellent a time as any if you have not claimed your free Yelp business page.

Source: RevLocal

63.6% Of Customers Go To Google To Look For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the bottom of the list.

When it comes to trust, these online review stats show the general appeal of a site can just go so far.

Source: Review Trackers

88% Of Executives Consider Reputation Risk As A Leading Business Concern

Reputation management statistics indicate a company's reputation doesn't impact just the customers. Potential employees also look at scores and take a look at reviews.

Source: Deloitte

86 Percent Of Customers Would Consider Writing A Review For A Business

Your clients are your most valuable resource, and it's not just because of the cash they spend at your business. If you provide a great experience, they will want to share it.

Source: Brightlocal

Favorable Reviews Motivate 68% Of Consumers To Use Local Businesses

Given that the vast majority of consumers check out reviews, you would want yours to be inviting to new clients, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

60% Of Consumers Consult Blog And Social Media Reviews On Their Cell Phones Prior To Shopping

In-store purchasing is influenced considerably by blogs and reviews on social networks. With men being two times as likely to be affected than women.

Reviews and score stats reveal people value the opinion of peers more than any other content.

Source: Collective Bias

Reviews Posted On Twitter Can Help Boost Revenues By 6.46 Percent

Online review statistics reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.

Source: Yotpo

77% Of Consumers Do Not Rely On Reviews That Are Older Than Three Months

Clients don't care how excellent your product or service was in the past. Because they are relevant and fresh, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.

It is for this reason that companies should to be continuously asking for reviews.

Source: Statuslabs

95% Of Travelers Check Out Online Reviews Prior To Scheduling Travel Related Services

Leisure and business tourists alike read reviews to form an opinion. Business tourists check out an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

89% Of Consumers Choose To Read Reviews On Their Cell Phones

Be it via an app or a mobile browser, everyday people choose to read reviews on their cell phones.

Source: Statista

Clients Reading Reviews On A Mobile Device Are 127% Most Likely To Buy Than Desktop Users

Mobile users prefer to get things done faster. Purchasing choices are made rapidly.

Online reviews are obviously convincing, yet online marketers haven't necessarily come to value the power of them.

Source: Martech Zone

USA Shoppers Regard "Product Performance" To Be The Most Useful Detail In Product Reviews

When individuals check out reviews, they focus on different aspects of the shopping experience. But according to online review stats, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of American customers.

Source: Statista

Many Local Companies Have An Average Of 39 Google Reviews

People like to share their experience after they've visited a vendor. Online review trends reveal people prefer to comment if they had a favorable experience, rather than a average or unfavorable one.

Source: Brightlocal

64 Percent Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who read consumer reviews, concur that it increases their buying confidence.

Businesses utilize the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

A One Star Increase In Rating Can Result In A 5% To 9% Boost In Business Profits

Businesses that treat clients well generally prosper, review sites help make certain of that.

Source: Statuslabs

Clients Could Spend 31% More With A Business That Has Fantastic Reviews

Take note of this statistic. The more detailed other users describe your services or product, the more money you can charge and customer review stats show us exactly how much more.

Source: Martech Zone