Majority Of Customers Will Not Utilize A Business If It Has Less Than A 4 Star Score

This stat is one of lots of that highlight the importance of online ratings. Now that news of client complete satisfaction travels this fast, keeping your clients delighted is more crucial than ever.

57 percent of customers have looked for companies with more than 4 stars in 2018, which is up from 48% in 2017.

11 percent looked just for organizations with a best five star score.

Source: Brightlocal

Reviews Published On Twitter Can Grow Online Sales By 6.46%

Online review statistics reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

30% Of Clients Feel Positive About A Company Which Responds To Online Reviews

Communicating with your consumers builds their trust. Even something like responding to their reviews and comments can make them feel appreciated.

As you might expect, customers who feel this way are ready to invest more money with a business.

Source: Statuslabs

91% Of Millennials Turn To Online Reviews As Much As Friends And Family

Online review statistics position consumers' reviews as the most credible source of suggestions. Online reviews typically bring the same weight as recommendations from friends and family.

Source: Brightlocal

89% Of Individuals Prefer To Read Reviews On Their Smartphones

Be it via an app or a mobile web browser, people today choose to read reviews on their phones.

Source: Statista

More Than Four Negative Reviews About A Business Or Product Might Reduce Sales By 70%

One negative review is enough for 35% of a site's visitors to decide not to buy. 3 negative reviews can cost a business 59% less sales.

Of course, they can be compensated by the large variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Due To The Fact That They Desire To Purchase An Item Or A Service And Desire To Get The Facts About The Businesses Items And Services, 82 Percent Of Customers Visit Review Websites.

Users come since they have currently formed a purchase decision. The majority of them (89 percent) purchase within a week of their visit.

Source: RevLocal

91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of companies doubt the integrity of online reviews. Nevertheless, they recognize the huge effect user ratings have on their business. Unfavorable client or staff member reviews can influence 90% of job seekers.

Source: Career Arc

Consumers Might Invest 31% More With A Business That Has Great Reviews

Take notice of this statistic. The better other users describe your product and services, the more money you can charge and customer review statistics show us exactly how much more.

Source: Martech Zone

53% Of Consumers Expect Companies To Reply Within A Week To Negative Reviews

Online review statistics show that 63% of client reviews remain without a reply. That's regrettable, since those businesses are losing customers that way.

Source: Review Trackers

The Average Review Length Has Actually Gotten 65% Much Shorter Since 2010

Currently reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is proportionate to that of tweet from twitter.

Source: Review Trackers

Favorable Reviews Motivate 68% Of Customers To Use Local Businesses

Since the vast majority of consumers check out reviews, you'd want yours to be inviting to new consumers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal